Vieraskäyttäjä
9. heinäkuuta 2025
We were extremely disappointed with our stay at this resort. It does not live up to its 4-star rating and fell short in multiple areas: Rooms: Our first room was not as pictured—poor lighting on the way to the room, a sink that sprayed water everywhere, and a shower that flooded the bathroom. On top of that, the entire building lost power for over 12 hours. There was no generator, no AC, and no meaningful support from staff. Cleanliness: The second room we were offered had bugs all over the bed, sheets, and pillows. When I raised this with reception, I was told, “that’s nature,” and was only offered fresh sheets, not a proper solution. Food & Facilities: The restaurant left food uncovered, attracting flies. The bread was stale most days, and one of the pools was visibly green and clearly not maintained it also had broken lights and ladder. Staff: The only positive experience was with the manager, Nikitas, who apologised and arranged a third (cleaner) room when I pushed back that "nature" shouldn't be found in 'clean' sheets. His professionalism stood out, but it was too late to save the overall experience. What was meant to be a relaxing holiday was ruined by poor hygiene, neglect, and unhelpful service. I would not recommend this resort in its current state.
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