Lindos Royal Resort

We were looking for a 5* all inclusive, meaning we’d have clean and hygienic hotel/pool, with high quality food and hotel facilities given the age of our young toddler. We believed from the images and description on that Lindos Royal Hotel fitted that criteria perfectly. Two more family members booked on to join us there, meaning our total party that attended included 6 adults and 1 baby. Unfortunately, we were truly mislead as the Lindos Royal Hotel certainly was not 5* as advertised. Here are a list of the main complaints: - the rooms were absolutely filthy, mould in bathroom, dead bugs on walls, unable to walk on the floor bare footed - child cot was dirty meaning this had to clean this before use - no fitted sheets on cot, causing major sleeping hazard for children under two - no repairs had been done to the rooms for some time, meaning broken tiles on shower floor (our daughter had to be held when showering her as could have easily cut her foot open on broken tiles), broken toilet bins, wooden frame around door hanging off etc… - the food was pretty much cold regardless of the time you went to the restaurant (even the food around the pool was cold) - The WiFi did not have a great connection meaning it was difficult to use - unable to take any food to the room and no room service option? - water in the room wasn’t replenished at all, 3 small bottles provided on the first day for the duration of 10 days - Sink did not have a plug, meaning unable to clean daughters bottles properly (hotel was supposed to be child friendly) nothing else provided as substitute - stray cats and dogs in the restaurant seating area and around the pool,(many times we saw cats laying on the tables on the cutlery) - poor quality drinks around the pool bars - lack of facilities for children, even the kids club slides/play area were plastic and in the sun meaning any child using these would get severely burnt as not sheltered - no entertainment on Saturday - wrong star rating meaning more money has to be paid for room tax I would like to point out that the staff were incredible and done everything they could to cater for us, however the hotel certainly was not a 5*. I do truly believe this was a 5* when this was built, however this has not been maintained. A 5* hotel is the highest standard and if you were to go to the hotel, you would be reevaluating this in a heart beat. Our daughter was extremely unwell on holiday and your onsite shop even lacked basic healthcare for children, meaning I had to have family members get a taxi into town and bring this to my very unwell daughter. We were unable to leave our daughter and we wasn’t even able to bring food back to the room and there was no room service option. For a family friendly holiday, this is absolutely ridiculous. I beg to question if our granddaughter was so unwell due to the lack of cleanliness of your “5* hotel”. A complaint had been raised however they have failed to take ownership despite the evide

I liked that there were multiple pools and it was close to the sea. The food buffet selection was extensive. The place, however, needs a facelift, insect extermination, and better quality food.

Great hotel amazing staff and food w have booked to Return next year in October The a la carte restaurants where lovely and the lads behind the snack bar where so nice always remembered the order and more than happy to help the beach was a bit rocky but a short walk along the sand and the rocks cleared and it was perfect for swimming