Vieraskäyttäjä
29. kesäkuuta 2025
The beds were lovely. The air conditioning was not good at all, it certainly wasn't keeping the room cool, despite the Hotel telling us there was nothing wrong. In fact on leaving day we sat in reception and there was deffo no air con working in there, we were melting. The drinks for an all inclusive were dire, to be polite. None of them tasted of anything at all, it seems they were pressing buttons on the screen then shoving a cup under a pump. The wine whatever colour was dreadful. The only decent drink was if you booked into the themed restaurant, or the "pay bar" . The soft drinks were just as bad. Lime and soda was a weird yellow colour and tasted of nothing. However, the food and selection was good in the buffet for an hotel this size. There were no staff walking around the pools offering to get drinks, which "in our experience" is a regular thing, There were no premium toiletries, despite that being mentioned on the site. Just shampoo or body wash in the shower, and hand wash on the basin. The mosquitoes were horrendous, in the rooms mainly due to the cleaning staff leaving the patio doors open whilst cleaning. We have been severely bitten despite taking precautions. The private cove was very pretty and the beach was good for swimming. The pools were also very pleasant, although we are concerned that we didn't see any cleaning going on, in the early morning, and there was a lack of staff most of the time. It is an absolute disgrace to call this hotel 5 star, it would be 3 star in our opinion, at best.
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