Nay150687
23. kesäkuuta 2024
Having stayed in Pefkos many times, I thought I'd try this place out, how much I regret this now. We arrived just after midnight and the whole place was in darkness, we did receive a text from Jet2 with our room number on stating the key would be left in the door, this is fine however having never been to this place before, we had to search for our room. Entering the room we found that the air conditioning wasn't on, it's was a heat wave and was still 39 degrees when we arrived so we had no sleep whatsoever after travelling, not a great start. The next day we went to the bar, which doubles as reception to ask for the air conditioning to be put on, the charge was €15 per night or €100 for 7 nights, the lady tried to charge us for the full 7 nights even though it wasn't on the night before, after a bit of explaining of basic math, she agreed €90 charge, however was told there was a 13% charge for card payments, nowhere else in the resort is this the case. Was then informed that this is not a hotel but a self catering apartment complex so house keeping will only enter the room once a week, it's up to us to empty our bins and replace things like toilet rolls etc, nowhere is this advised when booking through tour operators. I'm on holiday, one of the perks of holidays is that your room is cleaned for you, not here. Housekeeping came in on day 2 of 7, replaced the towels and bedding, and that was it, no cleaning done. We were also charged the room tax which is normal on Greece however they charged us the rate for a 3* hotel, not self catering apartments, the rate is different according to the Greek government, and we have just been told that it isn't a hotel. One day, my partner brought 2 drinks at the pool bar and was short-changed by €10, the lady on the bar huffed and rudely handed over the correct change when her mistake was pointed out. On to the room, the rooms are so dated you feel like you've stepped into the past, I appreciate Greece is usually basic, but this is a whole other level. Most of the plug sockets in our room had paper pushed in them so couldn't be used, we had an extension lead in the kitchen for the fridge, kettle, and toaster, this sparked when touched The kettle didn't turn itself off, so it just kept boiling away until you stopped it, and burnt your hand in the process. The toilet was dirty, toilet seat stained and broken, shower matt had mould growing through it, and the shower head had clearly never been cleaned as only 4 or 5 of the jets actually allowed water through. The curtains in the room were basically nets, so as soon as the sun came up at 5.30 every morning, you're awake, unless you can fashion some kind of eye mask out of what's in your room. The pool area was dirty and looked like it never gets cleaned, sun beds in desperate need of repair or replacement, sun parasols ripped and full of holes, light inside the pool off the wall and lying on the floor with the cable just loose, not safe at all. Pool show
Käännä