OK Studios

First at all, we didn't receive any information how to get in and which room number we had. So we called the contactperson. Well, we received code and room number in a weird way of communicating, but we couldn't find the room because there was no plate on a few rooms. So we tried several room with the code, apparently we could open all rooms with this code. After a few minutes received an angry call from the contactperson that we opened other rooms, what we already find strange... Because apparently it was the emergency code which we was not told to us. Well, we found our room and we booked for 3 persons but the room was also apparently for 2 persons... Luckily, there was a sleeping couch. But after all, the way how it was organized by this company and the way how the contactperson (JUSTIN) was communicating to us was horrible. Next advice for this company. Please, improve your communication skills, be more precisely with the information what are you giving and fix your customers problem before blaming them. Only the positive things is that the room were allright.

Cómodo y céntrico Preciosa habitación en una de las calles principales de Reikiavik. Perfecto para moverse a pie a todas partes. Se puede aparcar gratis en la iglesia.

Misleading Amenities But Lovely Space The stay itself was fantastic and the communication and customer support was superb. I do want to note that there is no luggage holding space at this location despite what the listing says. There may be a concierge service when you call the main line, but there's no front desk or staff there. There was a restaurant downstairs but no snack bar or coffee shop in the building. It's also a little confusing how to get in but they do send helpful videos. Moreover the space was beautiful and spacious and had EVERYTHING one could need, I cluding prime location. Would definitely stay there again.