Fosshótel Rauðará arvostelua

I think this is a problem with Trip.com. When I was booking the room the hotel shown was the Foss Hotel thats rated 4-5 stars and is multi story. When I got there I was told there are 4 Foss hotels in the city and I'm at one of the smaller ones. This hotel only had 4-5 floors, was old with broken furniture and their hot water was well water ... and we all know that smells like rotten eggs. They had no bath soap or conditioner. When we asked for fan's we got the smallest desk fan. Although the staff's assistant was the best the facility itself is bad. the stairs had torn carpet. We were lucky we had to stay just one night there.