Atermono Boutique Resort & Spa

We came here last year and had a great time and loved every minute. However, this time round was a different experience. The staff are still great especially Joanna, but there were a few things which have put us off returning. I had emailed the hotel twice about having a twin room which when arriving it was made into a double. We spent a lot of money on a deluxe room and if you removed the sofa we may have had more room- not the case. They did rectify it the next day. No umbrellas on the deck with the sunbeds for the whole week. The temperatures were in the late 20s/early 30s. Surely this should have been sorted prior to opening?? The "big" doubles had a parasol but were very uncomfortable and also was a scramble to get them. 3 occasions our beds had our blankets folded at the end of the bed. Sounds bratty but when you're paying for "5 star" you kind of expect your beds to be made!? The cleanliness has certainly gone down since last year. Grimy communal areas such as by the pool. The pool itself looked like it hadn't been cleaned for several days by mid week. Such a shame as the staff are lovely but there's a lot of inconsistency. Definitely not 5 star.

MAGNIFIQUE! Un des plus beaux hotels que j'ai fait, si ce n'est le meilleur! TOUT le personnel est souriant et au petit soins de leurs hotes. L'hotel est situé au calme, nombreux restaurants a coté a pied. Le petit dej est magnifique, a volonté et pour tous les gouts. Nous avions une chambre avec piscine privée, chambre spacieuse, vue sur mer. A refaire.

I had an amazing stay at this hotel! From the warm welcome at check-in to the friendly, attentive staff, every detail exceeded my expectations. The rooms were immaculate and beautifully decorated, providing both comfort and luxury. The breakfast offered a wide variety of fresh options. I highly recommend this hotel to anyone looking for a wonderful and memorable experience. I’ll definitely be back!