Arxhena

I have to say that Staff is very kind. But very very few staff. 4-5 people which works on the same time on Restaurant Bar and Waiter, Reception. To it gave me the feeling that those people are overwhelmed. From the morning 8 until 23:00 same people working is not a good thing to see. Then of course you have to wait 20-30 mins just to order because only 1-2 man cannot serve 30 tables on the same time. The restaurant works until 23:00, but not the kitchen. I was lucky I came for dinner at 8. All that was left on the menu's were pizzas :/ Paying with Card at restaurant was not working -＞ Another backup POS is very much needed. Not any Parking Lot Worker -＞ This is concerning, because people can block your car by parking after you, therefore you have to wait until X person finish his day because you also have no network to call that person. I'd to wait 3-4 hours until that person finished his day on skiing. If there was anyone who takes care of parking lot by not letting people to park the car how they want, this would not happen. Cleaning not done on time, I went to the room for check in and saw that the room was not cleaned, because there're very few cleanser for the amount of the rooms.

I dined at the restaurant when there were no other guests. I ordered a pizza and a water. My understanding of the region is that waiters do not typically hand you the check unless you ask for it, because it is viewed to be rude to give someone the check (you are kicking out the guest). When my pizza arrived the check was given to me immediately (I didn’t ask for it), and the waiter demanded I pay for it immediately, before I even got to eat. This is extremely rude by not much regional standards but also worldwide standards. There was no one else at the restaurant. It was as if he had typecast me as a solo traveler of a specific ethnicity and did not trust that I’d pay for my meal.

Although the hotel itself is situated in an amazing surronding, the hotel itself is nothing special. First of all, the price for the offer is way more than overrated. Secondly, the room was very dirty and the toilette was quite in a bad shape. Thirdly, the walls are so thick that you can hear people in the other room breathing. Lastly, the food that is offered in the hotel is the thing that is probably the most overrated thing about it. Prices are enormous, while the quality of the food is really below average for Kosovo standards. All in all, this is a good place to have a coffee or a drink, but nothing more than that.