Nutfield Priory Hotel & Spa

We came for dinner at The Cloisters Restaurant, amazing as always and the best service from Alek and in particular Alex who went out of his way to make us feel welcome from the moment we sat down until we left. We’re looking forward to staying again soon

We had a spa day and stayed the night. Positives: The building of the hotel is absolutely beautiful. The room was spacious and clean. A huge variety of tea and coffee in the room. On arrival, the reception team were friendly and called over to the spa to let us know our room was ready early. Staff in the spa were lovely. Made us feel welcome instantly. We were given robes and flip flops. Massage by Tanya was brilliant and I felt relaxed afterwards. Afternoon tea in the spa was pleasant. Breakfast was delicious- lots of choice and friendly atmosphere. The dining space is stunning and the positioning of the tables by the window was a nice touch. It was lovely to look at the view. Extensive wine list in the restaurant. Things that would make it 5* - Our room was absolutely freezing even with the air con on the highest heat setting. - Dinner in the Cloisters Restaurant was very hit and miss. I ordered a medium rare steak. It came out very well done (I couldn’t cut it) I politely had to send it back and the second one arrived. It tasted like charcoal and not much else and the chips were raw. By the time my meal had arrived back, my husband had finished and I had to eat by myself. I felt as though we were treated differently because we had a spa package- almost like we didn’t matter in comparison to other outside guests. We were given a set menu but the small print said ‘£45 each towards your meal’ once I asked for the a la cart menu (which we had seen online), we received a more attentive service. The dinner let the experience down. Overall an enjoyable day/night stay.

The best of the best staff, people and property. I highly recommend this incredible place. The food, and photo ops are worth it alone.

Amazing property with a great history. Food was awesome and staff were friendly

Lovely place, would recommend

Gorgeous place. Stunning views and beautiful Christmas decorations. We visited for the Christmas afternoon tea. The manager (I think his name was Abdul) was very friendly, kind and attentive, all the staff were lovely and our family had a wonderful time. Thank you.