Mövenpick Hotel Zurich Regensdorf

trip.com服務很好

good location just beside Zentrum Regensdorf mall where you can find your usual coop , migros and a bunch of other shops bottled water provided is only for checkin days and will not be replenished on subsequent days parking to pay additional (reasonable charge) not too far from airport as well.

• Customer Service: Truly exceptional customer service. I had contacted the hotel a couple of months prior to my stay to inform them of a late check-in and to inquire about airport pickup. Every staff member who responded did so within an hour, providing detailed information regarding pickup costs, timing, and meeting points. Upon arrival, the night staff was courteous and understanding of our fatigue from travel. They expedited the check-in process efficiently so we could quickly get to our room and rest. Please note: the hotel places a temporary hold of €54 on your credit card as a deposit, which is released a few days after check-out. Additionally, a €31 city tax is payable at check-out. • Location: Located about a 30-minute drive from Zurich Airport. While the hotel offers an airport pickup service, you can also opt for an Uber if preferred. For families, there’s also a dedicated kids' playground on-site, making it a great choice for those traveling with children. • Nearby Shopping Centre: Within walking distance of the hotel, there is a convenient shopping centre featuring a variety of retail stores — both food and non-food, similar to what you’d find at Curry’s Digital. You'll also find several cafés nearby, perfect for a quick snack or coffee break. There is also a post office close to the hotel that offers currency exchange services, which was a helpful bonus for international travellers. • Cleanliness: Cleanliness is clearly a top priority at the hotel. Public areas were well-maintained, and our rooms were spotless. Housekeeping was detailed, and complimentary bottled water was provided daily. • Room: We had booked one single room and one double room, and both were ready and well-prepared for our arrival. The rooms were spacious, comfortable, and well laid out. Each came equipped with ample tea and coffee supplies, which were replenished regularly. The beds were cosy, and the overall room design made for a pleasant and restful stay. It’s evident that attention to detail is part of the hotel’s standard.