Nutfield Priory Hotel & Spa

Lovely

Just what I needed I went for a short break from my family and it was perfect. The staff were friendly, helpful and hospitable. My room was beautiful with stunning views and all the amenities within were of the highest standard. I ate in the restaurant which was very good with friendly staff and ample delicious portions and excellent wine. I also ate at the bar which again served excellent food.

Great staff room and food

I was not a guest at the hotel. A parcel for me was wrongly delivered to the hotel. I e-mailed the hotel and then rang when I could get a chance. Reception were brilliant. Polite, professional and helpful. They immediately confirmed receipt of my e-mail, and assured me they would do what they could to locate the parcel and let me know if and when it was found. Within 24 hours, a very nice lady named Amanda did indeed contact me to let me know the parcel had been found and they would keep it safe for me to collect at a time of my convenience - which I did do. I feel this is still a great example of customer service- even though as I said - I was not staying at the hotel as such and really just a complete stranger. They did not have to go to these lengths but I am grateful and appreciate that they did because the parcel was of great importance to me and I was concerned it would be lost. I am greatly relieved now. would like to return to the hotel one day, but next time hopefully as a guest or at least for an afternoon tea ! Thank you so much again to all at Nutfield Priory . What a high standard. 5 easy stars.

We stayed her for one night after booking one of the spa breaks. The spa itself was nice if in need of a little refresh. It did get a little busy on a Sunday afternoon but wasn’t too bad. We each enjoyed a massage and lunch as part of the package and enjoyed the relaxation room after. Our room was spacious and had a nice view out across the countryside. We had dinner in The Cloisters, the food was delicious and the staff great. Breakfast the next morning was equally good. We also booked a private room for lunch for more family to celebrate a 40th birthday. Amanda helped plan the event and Holly, our waitress was lovely and helpful. Thank you to Amanda, Peter, Holly and Caroline to name but a few of the excellent staff for making a special occasion, great.

We came for dinner at The Cloisters Restaurant, amazing as always and the best service from Alek and in particular Alex who went out of his way to make us feel welcome from the moment we sat down until we left. We’re looking forward to staying again soon