SureStay Plus Hotel by Best Western Redding

Clean

還可以，酒店有點舊，游泳池有點臟，周圍環境一般，但是總體還是可以的，衞生再乾淨一點就好了，位置比較方便

I want to thank Becca for being very accommodating during my stay—she did her best to assist with switching my room and ultimately processing a cancellation. Unfortunately, the condition of the hotel itself was unacceptable. The first room had a non-functional air conditioning unit and a strong smell of mold. The second room was no better—the floors were heavily stained and looked like something out of a one-star motel. Even after housekeeping attempted to clean them, it didn’t make much difference. The final straw was discovering a cockroach while retrieving the ice bucket. This experience was deeply disappointing, especially from a hotel operating under the Best Western name. I’ve stayed at many Best Westerns over the years without issue, but this particular property does not meet the standards I’ve come to expect. The cleanliness of the floors—in the room, hallways, and common areas—was appalling and should be addressed immediately.

Cons: The room smells musty, carpet has several stains, the drawer smelled like fish. Pro: Warm breakfast was included in the stay.

Affordable hotel. Very clean and nice service. We used the guest laundry and it worked great. Would definitely stay here again.

Hotel needs a deep cleaning and carpet replacement. Bathroom needs a good scrubbing. Definitely an older property.