Vieraskäyttäjä
28. elokuuta 2023
I personally did not stay at this location however my son stayed two nights arriving on a last minute scholarship to Simpson University. He hadn’t had time to secure an apartment so we were winging it and finding affordable hotels. When my son needed an additional two nights stay, I booked and PAID for an additional two nights stay. My son went to check in and was met by a different receptionist (I suspect the owner), and told there was a policy of securing a $250 deposit. This is not listed anywhere in their policy that I can find nor was any leniency granted to my son. My son also was not charged a $250 deposit for the prior two nights and informed the previous receptionist “didn’t know what he was doing”. If you value service, please avoid Abode (Rodeway Inn) motel. We weren’t going to complain about the rooms with our being appreciative of their daily rate being lower than the average in California, however they were below acceptable and the room was entirely too expensive to be treated indifferently. My son called me while checking in and I heard the receptionist being extremely loud and rude to him however when I called to confirm cancellation, the same person was friendly. I’m not sure what this was about and I hate to factor in race but I am only left with and assumption this may be the case. ABODE MOTEL formerly Rodeway INN/Redding CA, Please update your policy to reflect accurate fees and be consistent.
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