Red Roof Inn Denver

Before this, I have never checked out of a hotel early. We were scheduled to stay two nights but left after the first night. The room was uncomfortable. The air conditioner didn’t work. A floor lamp had no plug, just bare wires. When I drew this to the attention of the desk clerk, he said he’d ask his maintenance person to look at it. A few hours later, when I asked him again, he came to the room, looked at the bare wires and offered to plug them directly into the socket… bare wires… When I pointed out what a fire hazard that would be, he honestly looked like he had no idea of what I was talking about. He finally traded it for one in a different room, no doubt leaving it for the next guest to deal with. We were there for a funeral and had planned to stay the night after but decided to start our trip home early and find a different, better hotel along the way. Best decision I could have made.

The room were non-smokers but the odors was bad. Nothing in the bathroom like soap or shampoo

This place was awful. Dirty, smelled SO bad of cigarette smoke even though it says nonsmoking. Will never return

The room was very nice and clean, front desk guy was very nice also

This was a last minute one night stay. Don’t let the pictures fool you like they did me. They look new and modern but in reality the room was dated, wood floors stained and had repair patches. The white bedspread had stains. It served its purpose and I’m glad I’ll never have a reason to go back. Staff was very nice tho.

The only likeable part was a comfortable bed. The facility has no elevator for the second floor (not disclosed when booking). I am 79 years old and having to go up stairs to the second floor with luggage is not acceptable. TV did not work upon arrival. Soap dispenser on wall was empty! Desk clerk gave me a small tube (.75 ounces), but not enough to be able to take a shower! No glasses or cups for water to take my nightly pills. The next morning discovered the carafe was missing for the in room coffee maker with no cups, despite the packets with coffee and sugar!! The carpeting on steps and hall were filthy. A thorough cleaning is definitely needed to make this site bookable. This site certainly merits a visitation by the Red Roof management.