Emma H
3. maaliskuuta 2025
Not the experience advertised for over £80. We arrived and the pub was under new management so was in chaos, not serving food in the evening or breakfast, much of the reason we booked, and confusingly there had been an email that day asking us to book our breakfast for the next day! We were not notified that this was now the case. They didn't seem to know that the booking was for 1 adult and 2 children. The room was very basic, the sink leaked over night so there was water all over the floor, the toilet seat was completely loose, so if you sat on it you could easily fly off it, half a roll of toilet paper!!! The bathroom had cracks in paintwork. The heating had a mind of its own so was just on full blast the whole night, so it was like a sauna with no where to get extra water from. As a result no one slept well at all. The bar manger was friendly and offered an apology that he had just been bought in by the chain to remedy it all, but the service and facilities in no way reflected the website, if I had known of the state of all this I would have cancelled my booking!!!
Käännä