Marjan Island Blvd - Jazeerat Al Marjan, Jazeerat Al Marjan, Emirate of Ras Al Khaimah, United Arab EmiratesNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
8.5/10
Erittäin hyvä
54 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti8.5
Mukavuudet8.3
Palvelu8.3
Puhtaus8.7
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(54)
Positiiviset arviot(25)
Arvostelut valokuvien/videon kera(7)
Kielteisiä arvosteluja(2)
Vieraskäyttäjä
King vuode huone (vuodesohva)
Majoittunut 3. 2025
Perhe
1 arvostelu
3.0/10
Lähetetty 28.4.2025
I recently stayed at Hampton by Hilton at Marjan Island and expected high level of service and comfort, given its 4* rating. Unfortunately my experience fell far short of expectations. First of all noise from construction and maintenance around the hotel, secondly the staff couldn’t manage with the number of guests because the hotel was super occupied from Russian guests, thirdly very aggressive and rude staff at the open buffet, fourthly unprofessional behavior of room service staff on the checkout and almost forgot the cherry on the cake - cockroach at the reception desk. Definitely it was my first and last time visiting this hotel.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your recent experience at Hampton by Hilton Marjan Island. We deeply regret that your stay did not meet the high service and comfort standards we aspire to deliver to all our guests.We sincerely regret any inconvenience caused by the ongoing external construction on Marjan Island.Unfortunately, as this construction is external and beyond our control, we do not have any details on its timeline or operations. We truly appreciate your patience and understanding during this period.The points you raised regarding the overall service and cleanliness is well noted. Rest assured, these issues are taken seriously, and immediate actions are being implemented to rectify these shortcomings.Your feedback is invaluable in helping us improve, and we sincerely apologize for any inconvenience caused during your stay.We extend our most genuine apologies for the lapses in service you encountered. It is our hope that you will reconsider and give us another opportunity to provide you with the exceptional stay you deserve at Hampton by Hilton Marjan Island.Warm regards,Hampton by Hilton Marjan Island
Majoituspaikan vastaus: Dear Guest, Thank you for sharing your review on your recent stay with us. It is great to see that you had an enjoyable time, and we look forward to your next visit with us soon and in the meantime, please stay safe! With kind regards, Hampton by Hilton Marjan Island
Vieraskäyttäjä
King Vuode Huone Merinäkymällä(Vuodesohva)
Majoittunut 9. 2024
Perhe
25 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 29.10.2024
風景不錯,海邊遊玩項目多
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for sharing your review on your recent stay with us. It is great to see that you had an enjoyable time, and we look forward to your next visit with us soon and in the meantime, please stay safe! With kind regards, Hampton by Hilton Marjan Island
It was not super resort and staff was not supportive.. my room ac was not cooling at all after my complain the visited after 40 mints ( overall it was not pleasant stay )
Käännä
ChrisGolf
Huone - 2 parivuodetta
Majoittunut 3. 2024
Matkusta ystävien kanssa
31 arvostelu
10.0/10
Ylivertainen
Lähetetty 19.4.2024
COOL STAY! Nice Hotel!! Definitely Recommend this Hotel!!
Käännä
Aleksandr1972
King Size -vuode FAMILY BREEZE -huone merinäköalalla