Cro Hotel Rural

Excelente atendimento, pelos colaboradores; todas as instalações muito limpas.

This hotel is for relaxation purposes but it was on our way to our destination so we only stayed overnight I would have loved to use their services. The hotel was kind of cool, different from your normal hotel, it has modern architecture with a cool hip vibe. The room was clean and comfortable and included a nice spa tub which I did use. They have a restaurant on the premises where we had a fabulous dinner and took a bottle of wine back to our room, and the breakfast was good with a nice selection. The staff were super nice and very accommodating. We would stay there again.

Não há acesso ao ginásio, nem pagando o acesso ao mesmo, está apenas disponível para a fisioterapia por indicação médica. Não deviam publicitar valências que não estão disponíveis aos utentes do hotel, nem a utentes sem prescrição médica. A piscina lúdica só é acessível durante 1 hora por dia de forma gratuita, mediante reserva prévia. Aquilo que idealizamos como um retiro de relaxamento e auto-cuidado, revelou-se uma desilusão. O espaço tem potencial, mas está muito mal explorado e comercializado. O quarto necessita de algumas reparações. A recepção tem um atendimento que deixa muito a desejar. O pequeno almoço é bom, o restaurante é razoável, mas caro para o serviço que oferecem. O balanço não é positivo.

A limpeza do espaço estava péssima. Muito pó no ar. Alertamos para a limpeza do quarto mas de nada adiantou! Piscina lúdica muito bonita bem como a envolvente. O hotel tinha pouca higiene. Corredores, pavimentos, elevador completamente sujos.

Unfortunately due to the poor decor, cleaning and maintenance this review will not be favourable. The staff were brilliant, the location is nice, very rural. But that is pretty much it. There is too much litter all over the car park area. Maybe have rubbish bins installed in the car park, or have a daily litter pick. The sat nav took us the wrong way, there needs to be far more signs showing the way to the hotel. The building on the outside looks different. But whoever decided to paint the corridors and rooms black needs their head tested! It is very dark when you step out of the lift to go to your room. Once inside the room, the toilet/bathroom areas again very dark, need a headteacher! No need for that. In our room, I booked 3 rooms, the tv was a cheap nasty thing. The remote control had ducktape holding the battery's in place. There one way glass, between the toilet and bathroom was all scratched. When I pay for a nice hotel I want a nice experience. This hotel unfortunately needs a new paint job and the maintenance to be carried out as soon as it's needed. The restaurant area has 2 massive TV's, very Portuguese thing. On mute but I would rather not have them there in the first place. Also, if you are seating next to the main wall, in the restaurant areaz you can hear the water running down the pipes as you enjoy your food! Just don't think about what is running down next to you! And pray there isn't a burst sewage pipe while you are next to the wall! The food, was ok, nothing special. Which is a shame. On the upside, wine was good. Shame they don't sell they wine at the hotel. They have it on show by reception, but to buy it was a very long drive to their vineyard.

Se quer estar isolado do mundo é um óptimo sítio para estar, no entanto abasteça-se se quiser passar alguns dias. Pessoal do restaurante e das termas simpático, no entanto o serviço de recepção deixa a desejar...pois poderiam aconselhar coisas a fazer ali à volta, dado que, no hotel a única coisa a usufruir é uma hora na piscina. Nao faço intenções de voltar.