Millennium Palestine Ramallah

Nice hotel but need to improve some stuff to be considered a 5 star hotel , Ramallah is a vibrant city with a lot to ve discovered

Have more towels

Has potential, but having clear difficulties! For a FIVE-STAR establishment owned by a global hotel group, this hotel was a disappointment, but with the current situation in the West Bank, I can understand many of the issues, but not all of them and especially not for the price per night! I wish that I had looked at some of the recent reviews! I would have seen a lot of the issues that I experienced only on arrival! Neither restaurant seems to be operating, only breakfast is available and I agree with others, it was not the greatest buffet and was hosted in a room far larger and emptier than it needed to be. There was no room service available either. After a long transfer from Tel Aviv, a club sandwich, fries and a beer would have really hit the spot! ...Hell, a frozen pizza thrown in the oven would have sufficed! The pool is also not open... This is often one of my deciding factors when travelling; it would have been better for its closure to be on the property's listing! The room was clean enough (just), but the state of repair of a "Premium" room (506) was not great, especially in the bathroom... Again, well below what I would expect from a 5-star hotel. I did not have much interaction from the staff; I was travelling most of each day, but there was a young man behind the lobby bar (sorry didn't note your name, but you had glasses) who stood out as taking pride in what he was doing. I left this hotel thinking that Millennium & Copthorne Hotels are not doing enough to meet their standards found elsewhere!

Nice hotel I stay for 4 hours only

Mellinium should be renamed fiasco hotel For 235 US dollar/ night this hotel is a ripoff, Advertised as having two restaurants is false, they are closed nonfunctional. The room seems to be prepared by somebody in a hurry, towels stacked haphazardly, dirt on the walls, tissue box and trash can broken, curtain ripped electric outlets dangerously hanging from walls, swimming pool closed on a very hot day etc. Have photos for documentation if anybody is interested.

I visited with my family and husband our stay was pleasant the hotel was clean and the pool was enjoyable, the breakfast was amazing as well and the staff was nice i have nothing to complain about, I was hesitant to stay at this hotel because of the negative reviews but i was pleasantly surprised .