Carmel Hotel

One of the worst experiences ever. The parking security were rude and nasty; they wouldn’t allow me to park inside claiming “it was full” despite my previously having spent thousands attending the hotel and despite their having had more than 20 available parking spots at that time (see picture). I mentioned it was a luxury vehicle and requires proper parking while I’m in the hotel. They refused and were so nasty up to the point of speaking ill to me. The administration were perfectly in accord with such crude behaviour and never reverted to me regarding my complaint, thereby giving an indication of the low level of hospitality and customer service of the facility. A terrible experience at a place I would only recommend you stay away from.