The Emerald Club ,Rajkot

Great food and place with so cooperative staff mainly the manager of food department and staff like kajal,manish,smit.Jain food was available as requested by us.Thank you for the hospitality.Place to visit with family, friends and relatives

The stay was memorable and staff was awesome and the service and the room was nice and the staff was really friendly and welcoming The stay was memorable and staff was awesome and the service and the room was nice and the staff was really friendly and welcoming

Very disappointing experience with THE EMERALD CLUB. A deluxe room was booked by me 7 days prior to my visit and I had received the confirmation for the same. As soon as I reached the hotel the receptionist allotted me a room which was at the end of the property and in a very bad condition. I requested for a room change but she refused and said that the room has DG generator connected to it and the stay will be comfortable. When we reached the hotel room we were surprised to see that there was no electricity in the room and the generator wasn’t working. I reached out to the staff and he assured me the electricity would be back in 10 minutes. When the electricity came we saw the room and it was very dirty. Sheets were unclean, floors were not swept properly and the bathroom was dirty. I requested the staff for the room change but they said they were booked but in reality the whole resort was empty. Next morning again there was an electricity cut around 7 AM and we could here staff talking loudly in our villa premises and disturbing us. There were electricity cuts every 15 mins and this continued till 10 AM. Finally we packed our stuff and were ready to check out around 11 AM. The stay here was very unpleasant and I wouldn’t recommend this hotel to anyone. The property needs to have more cleanliness and the staff behaviour should be professional.