Rockhill Adventures and Resorts

The place is made well. But that's where all the positives end. The service and food are dismal to say the least. For the entire resort there were 2 service staff and 2 kitchen staff. The food tasted bland and no variety in it. Anything we ordered from the menu would take atleast 1.5hrs to come. Even a basic ask for water and tea would not be given soon. The manager of the place was also indifferent to the whole situation. They charged us a premium due to 31st December, but the overall experience was very substandard. On the last day even to get towels and soap was a task. I would not recommend a visit to anyone. Much better camps are there in Kolad. Try that. Not this.

*positive aspects* *scenic resort entrance* surrounded by coconut and mango trees, creating a pleasant ambiance. *parking & check-in* ample parking space and quick check-in process, with the possibility of early check-in. *spacious wooden cottage* accommodates up to 6 people with comfortable beds. *cooperative staff* accessible and helpful. *outdoor activities* includes hi-rope course, badminton, football, cricket, and more. *nature experience* opportunity to pick amla from surrounding trees. *adventure options* zipline, kayaking, and river rafting with additional charges. *areas for improvement* *road access* difficult access road; recommended to consult locals for better routes. *lighting* insufficient lighting in both the cottage and the washroom. *washroom ventilation* needs improvement to reduce heat and humidity. *amenities* lack of nearby shops, so guests should bring essentials. *swimming pool* adding a swimming pool would enhance the experience, especially given the hot weather. *pricing* the stay feels overpriced considering the overall experience.

The owner was very rude. Staff was also not quite friendly. They misinformed us about rafting charges. The food in the resort is also quite expensive. We paid 1000 rs for ordering 9 cups of tea. Only if somebody is willing to shed lot of money for unfriendly relations and bad trip they should stay here

Very bad service. Rooms bahut gande hey.. they don't care about their guest. Rat ko humne party Kari to usko bhi subah clean nahi kiya. Aur unka attitude very bad. Free mein bhi agar room de to mat jaana.. rat ko mosquito they bahut.. subah chai time se nahi di.. unki poor quality hey khane ki... hospitality ka kahi par bhi naam nahi hey.. unko guest ki koi parwah nahi.. bhul kar bhi mat jaana

Huge and well maintained Property with great view. Rooms were spacious and comfortable. Buffet Food was also delicious. They do follow a very strict timelines for different meals and only accept cash at counters in this age as well. Lots of restrictions as you can eat only at certain places while drink at other places.

Rockhill is an overpriced resort, devoid of basic facilities, with rude incompetent staff, and bad food. Below are some facts to consider: - Check-in: It is a struggle through and through. They only accept cash, no exceptions. There was one person manning the check-in desk at 4pm (peak hours on Saturday in peak season). It took really long to check in with no empathy from staff. Once the check-in was finally done it turned out that the room wasn't ready so had to wait for the cleaners. They don't have wifi and except Jio no network gets an iota of network. - Food: They said room rate was inclusive of all meals What you are getting is: 1. Tea and coffee with single digit Good Day biscuits for all guests. If you want tea without sugar, be prepared to wait a while. 2. Breakfast - white bread (no brown), one greasy item like poori, etc. You dare not want toasted bread. If you plead, they will throw some on hot tawa and bring back semi charred bread. They asked us to report for breakfast at 6.30 as we had to leave for rafting at 7am, but it only got ready at 7am and didn't even look edible. 3. Lunch and Dinner are buffets with limited unpalateable looking food (greasy, spicy, kacchi maida roti). Hostel food has been way better that this. On ordering food on payment, I was made to wait for 40mins after which they came to confirm the order so they could start making it. I was starving after having gone rafting earlier so ended up having ParleG for lunch. They also have an elaborate menu, of which most things aren't available, so don't bother perusing it. - Service: I asked for a bottle of water and it didn't come for 45mins. When I went to check they said they had forgotten about it with no apology. If you need anything you need to hang around at the reception and wait for someone to come, then present your case so they want to help you, then wait for them to maybe help you. - Room: The cottages are spacious and clean. The concrete rooms stink of fungus and stale. They provide one small bottle of water per person. There is no intercom. Hot water isn't 24x7. You have to go to the reception, wait for someone to come there, request them to release hot water, wait for them to release, after waiting 15 minutes go back to reception, ask, wait, and maybe you can shower that day. - Check-out: Someone came to remind me of check-out time at 2.45, but no one was to be found to help with the bags or even provide an umbrella so I carried my own bags in the rain. At the reception when I gave feedback that the food wasn't good the hotel manager said "your feedback is wrong". There is no rebuttal to that haha. And that tells me that things will likely get worse as they exploit their oligopoly in Kolad. -Location: Very green and campus looks beautiful. Very far in from the main road which is a hassle given no one gets network in the area.