The Ritz-Carlton Rabat, Dar Es Salam

The Ritz-Carlton Rabat, Dar Es Salam arvostelua

The Ritz-Carlton Rabat, Dar Es Salam

KM 9 Avenue Mohammed VI, Rabat, Rabat-Sale-Kenitra, 10170, MoroccoNäytä hotellin tiedot
The Ritz-Carlton Rabat, Dar Es Salam
The Ritz-Carlton Rabat, Dar Es SalamThe Ritz-Carlton Rabat, Dar Es SalamThe Ritz-Carlton Rabat, Dar Es Salam
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

9.2/10
Mahtava
53 arvostelu
Vahvistetut arvostelut
Sijainti9.2
Mukavuudet9.2
Palvelu9.2
Puhtaus9.2
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(53)
Positiiviset arviot(68)
Arvostelut valokuvien/videon kera(20)
Kielteisiä arvosteluja(2)
Fat cat ac
Deluxe King Size -vuoteella varustettu huone terassilla ja puutarhanäköalalla
Majoittunut 3. 2025
Matkusta ystävien kanssa
149 arvostelu
10.0/10
Ylivertainen
Lähetetty 27.4.2025
I like the hotel, it’s very nice and staff are helpful and lovely!
Käännä
Chuhaiwangyu
Deluxe King Size -vuoteella varustettu huone terassilla ja puutarhanäköalalla
Majoittunut 2. 2025
Liikematkustajat
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 8.4.2025
衞生好，房間大，設施齊全
Käännä
Shennvhu
Deluxe King Size -vuoteella varustettu huone terassilla ja puutarhanäköalalla
Majoittunut 12. 2024
Perhe
27 arvostelu
10.0/10
Ylivertainen
Lähetetty 3.1.2025
房間陳設很新，房間佈置很好，很很滿意，舒適度很高。
Käännä
Vieraskäyttäjä
Majoittunut 4. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 11.5.2025
I would like to express my sincere appreciation for the Lobby Lounge Supervisor Meriem at The Ritz-Carlton Rabat, Dar Es Salam. Her professionalism, warmth, and attentiveness truly elevated my experience. She went above and beyond to ensure everything was perfect, and her genuine care and hospitality reflect the highest standards of service. It’s rare to encounter such dedication, and I’m truly grateful for the exceptional attention she provided during my visit.
Käännä
Vieraskäyttäjä
Majoittunut 4. 2025
Perhe
10.0/10
Ylivertainen
Lähetetty 10.5.2025
Très beau établissement relaxant on a l impression d être dans un palais royale avec son style sa décoration 💯 marocain, très jolie chambre bien propre et bien équipée, personnel très sympathique serviable ,très professionnel . Accueil très chaleureux soit à la réception ou au bar et restaurant , j ai hâte de retourner ❤️🥰
Käännä
Vieraskäyttäjä
Majoittunut 4. 2025
Muu
2.0/10
Lähetetty 6.5.2025
Je n’ai pas séjourné mais uniquement déjeuné dans le restaurant au bord de la piscine. Et c’était simplement HORRIBLE. Des plats (si on peut appeler ça des plats) indignes d’un aussi beau palace. Pour la deuxième fois d’ailleurs. Nous sommes repartis sans manger ce qui devait être des rouleaux de Homard à l’avocat, à 27eur le plat… Quel gâchis
Käännä
Abdulrahman
Majoittunut 4. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 4.5.2025
Great hotel
Käännä
Vieraskäyttäjä
Majoittunut 3. 2025
Pariskunnat
10.0/10
Ylivertainen
Lähetetty 30.4.2025
My experience at The Ritz-Carlton was amazing! I really enjoyed the massage at the spa the ladies were wonderful. I also had afternoon tea in the lobby, which was delicious, accompanied by traditional Moroccan music. Thank you to the Ritz-Carlton team, and a special thanks to Maryam and Abdosatar!
Käännä
AMMAR AHMED
Majoittunut 3. 2025
Muu
8.0/10
Erittäin hyvä
Lähetetty 25.4.2025
Missing Basic Amenities The Ritz-Carlton in Rabat is a stunning hotel with beautiful landscaping, a wonderful setting, and a lovely, clean atmosphere. However, housekeeping needs improvement, as some basic amenities—such as a trashcan in the restroom—were missing from my room. Additionally, it was surprising and disappointing that a hotel of this caliber did not have a standard English breakfast tea available upon request.
Käännä
Chaimae E
Majoittunut 3. 2025
Perhe
10.0/10
Ylivertainen
Lähetetty 15.4.2025
It’s my second visit to the Ritz-Carlton Rabat, and I’m glad to see the new ambiance and the carefully curated menus and dishes. However, I was expecting to enjoy a buffet brunch this time. I would especially like to thank Maryam in the lobby she’s a very special lady. She remembered me and assisted me just like she did during my first visit, which truly melted my heart. Thank you to all the professional staff for the amazing service and warm hospitality.
Käännä
461salmah
Majoittunut 3. 2025
Perhe
10.0/10
Ylivertainen
Lähetetty 14.4.2025
Was visiting my sister here in Rabat and decided to go the the Brasserie at the Ritz for lunch... we could not book online as the online service was not working but managed to call and book, the hotel was stunning a pearl in Rabat with the most charming service provided by Fatiha who works at the Brasserie. Very attentive with a warm smile. Nothing was too bothersome for her when looking after us..definitely will be returning whenever I visit Rabat
Käännä
salah a
Majoittunut 3. 2025
Yksin matkustavat
10.0/10
Ylivertainen
Lähetetty 9.4.2025
i had a good experience on my visit to Ritz Carlton Rabat i am very satisfied with the service at the pool area i was helped by a lady that had the name hajar i would recommend everyone to visit the hotel and use the facilities i am very satisfied regards salah
Käännä
Stephan
Majoittunut 2. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 31.3.2025
wunderbare anlage und die menschen waren alle sehr, sehr nett!
Käännä
pedroivobrito
Majoittunut 2. 2025
Pariskunnat
2.0/10
Lähetetty 22.3.2025
A poorly trained team received us very poorly and did not understand any of our needs during my fiancée's birthday celebration. I made all the requests in advance, and some of them even received confirmation, but at the time, nothing happened. We began to suspect that they were facing some kind of distrust regarding our presence. We felt extremely uncomfortable with the situation and the way we were treated, as well as the way they tried to mitigate the issue. We understand that the hotel is new, but the chain to which it belongs is not. This raises several suspicions about the true positioning of luxury.
Käännä
Majoituspaikan vastaus: Dear Mr. Pedro, Thank you for taking the time to share your feedback regarding your fiancée's birthday celebration at The Ritz-Carlton Rabat, Dar Es Salam. We sincerely regret to hear that your experience did not meet your expectations, and we are truly sorry for the disappointment and discomfort you and your fiancée experienced. We understand your frustration regarding the handling of your pre-arranged requests and the lack of fulfillment during your special occasion. Please accept our deepest apologies for any miscommunication or oversight on our part. We take your concerns seriously, and we are actively investigating the situation to understand where we fell short and to implement necessary improvements. We recognize that as a newly opened hotel, we are still in the process of refining our services and ensuring that they align with the high standards of The Ritz-Carlton brand. We value your feedback as it provides us with invaluable insights for growth and development. We are committed to providing exceptional experiences for all our guests, and we are disappointed that we failed to do so on this occasion. We understand your concerns about our positioning of luxury, and we assure you that we are dedicated to upholding the values and standards that The Ritz-Carlton is known for. We are taking immediate steps to address the issues you raised and to ensure that our team is fully equipped to provide the level of service our guests deserve. We would appreciate the opportunity to discuss your experience further and to explore ways to make amends. We hope that you will allow us the chance to restore your faith in The Ritz-Carlton Rabat, Dar Es Salam. Sincerely, Laurent Demoulin - General Manager The Ritz-Carlton Rabat, Dar Es Salam
addvaluetomystay
Majoittunut 2. 2025
Yksin matkustavat
10.0/10
Ylivertainen
Lähetetty 21.3.2025
I had Iftar at Rihla Restaurant and was the best in Rabat. The deliciousness of food equals the luxury of service I received. The décore of the restaurant is magical, the team engages with stories about food and the restaurant concept, and while listening to them you hear the live andalou music playing, like the movies. I will come back for sure!
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you so much for your wonderful review of your Iftar experience at Rihla Restaurant at The Ritz-Carlton Rabat, Dar Es Salam. We are absolutely thrilled to hear that you found it to be the best Iftar in Rabat. We are delighted that you appreciated the delicious food, the luxurious service, and the magical décor of Rihla. We strive to create an immersive experience that captures the true essence of Moroccan hospitality and culture. We are especially pleased that you enjoyed the stories shared by our team about the food and the restaurant concept, and that the live Andalou music enhanced your experience, creating a cinematic atmosphere. Your feedback is truly appreciated, and we are honored that you plan to return. We look forward to welcoming you back to Rihla and The Ritz-Carlton Rabat, Dar Es Salam, for another unforgettable experience. Warmest regards, Laurent Demoulin General Manager The Ritz-Carlton Rabat, Dar Es Salam