Hotel Casa Gangotena

Beautiful luxe hotel with views over San Francisco square. Lovely spot for cocktails on the terrace and the rooms are incredibly comfortable. Big fan of the comfy, spacious beds! Restaurant is expensive but food delicious, but not fully representative of local cuisine. Locals do enjoy the restaurant too, but more as a special occasion treat. Cocktails are unique but can be too syrupy and sweet. Our one major negative issue was the noise. We were given room 105, a standard room nearest the stairs down to the lobby. There was door banging often and people speaking loudly in the hall and lobby in the early hours. It meant we got very little sleep and no consideration was given to noise. The rooms were not so well sound insulated for this. If you book, I suggest a room further along the corridors away from the stairwell and lobby noise.

We recently stayed at Casa Gangotena and overall had a great experience. The hotel is beautifully restored, full of historic charm, and located in the heart of Quito’s old town—perfect for exploring the city. The rooftop bar is a lovely spot to relax with great views, and breakfast was very good, with a mix of buffet options and made-to-order dishes like Eggs Benedict and avocado toast. Service was attentive, and while it was good, it was missing the extra level of refinement we’ve come to expect from Relais & Châteaux properties. Small details that would elevate the experience just weren’t quite there. The rooms are spacious and comfortable. The bathroom was large and well-appointed but could benefit from better lighting at the vanity, additional lighting in the shower, more vanity space, and added storage under the window. While Casa Gangotena is undoubtedly the best place to stay in Quito, the overall experience feels expensive for what it is. It’s a beautiful hotel with a great location, but at this price point, we expected a bit more in terms of amenities and attention to detail. Would we stay here again? Yes—but with the understanding that you’re paying a premium primarily for the location and historic charm rather than an ultra-luxurious experience.

The Casa Gangotena was perfection! The hotel itself is beautiful and the staff was gracious and attentive. We stayed in a very comfortable, large room with a spectacular view of the Plaza de San Francisco. We enjoyed breakfast and a wonderful dinner at the hotel and loved that the menu included local cuisine. Plus, the prices were reasonable - we would have easily paid twice as much at home for a meal of the same caliber. You also shouldn't miss a late afternoon cocktail on the rooftop!

High end hotel in the center of old town Quito overlooking the plaza. Neighboring the cathedral and one block away from the archeological museum. Service and decor are exceptional. Not sure if there is a better place to stay in Quito with turndown service alfresco bar and a formal dining room without a dress code.

Nice hotel. Big rooms decorated beautifully. Excellent location on main square in Quito. Love to watch constant activity from the balcony. Also very good service.would highly recommend this hotel. Also the food in restaurant is very good.

We stayed for 6 days in this wonderful hotel. The location is excellent in the old centre with everything in walking distance. The room had a view on Plaza San Francisco and was spacious, luxury and very complete. The breakfast is the best buffet ever and the staff is fantastic, especially Freddie, Bladimir, Rene and Angelo. Thanks for a fantastic stay. We will be back.