The property is lovely and the staff are delightful. The Carlin is a pleasant walk from town and the gondola ride.
Käännä
Majoituspaikan vastaus: Dear Jamie,Thank you so much for your kind words! We’re thrilled to hear you had such a wonderful experience with us. It’s great to know that you enjoyed both the property and the convenient location—plus the friendly atmosphere from our team. We’d love to welcome you back anytime!Kind regards,Nikunj Mahida
Jane
Majoittunut 12. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 19.1.2025
Short couples break
Amazing trip. Hotel Carlin perfectly placed for wonderful views over lake and short walk into Queenstown. Faultless super clean room with wonderful bed and great shower and amenities.
Käännä
JANICE
Majoittunut 10. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 13.11.2024
The Carlin was beautiful, spotless, with state of the art amenities and a wonderful staff. Highly recommend!
Käännä
Majoituspaikan vastaus: Dear Janice,Thank you for your lovely feedback. We are glad that you enjoyed your stay with us.We look forward to welcoming you again in future.Regards,Nikunj MahidaAssistant Rooms Division Manager
Peter
Majoittunut 1. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 27.2.2024
Happy campers
The hotel & all staff were outstanding in every way from the moment we arrived to valet parking, a welcoming drink and an upgrade to a fantastic suite.
The view from our balcony hot tub across Queenstown & the Lake (day & night) was amazing.
The Carlin compared very favourably to other 6 star hotels we have stayed in.
Käännä
Majoituspaikan vastaus: Dear Peter,Thank you for sharing your wonderful experience with us! We are delighted to hear that your stay at The Carlin Boutique Hotel exceeded your expectations in every way. Providing exceptional service and ensuring our guests feel truly welcomed and valued are our top priorities.It's fantastic to know that you enjoyed the valet parking, the welcoming drink, and the upgrade to one of our fantastic suites. We take great pride in offering luxurious accommodations and memorable experiences to our guests.The breathtaking view from your balcony hot tub overlooking Queenstown and the lake sounds absolutely stunning. We're thrilled that you were able to fully appreciate the beauty of our surroundings both day and night.Your comparison of The Carlin to other 6-star hotels is high praise indeed, and we are honored to have earned such favorable regard from you.Thank you once again for choosing The Carlin Boutique Hotel for your stay. We look forward to welcoming you back in the future for another unforgettable experience.Warm regards,Nikunj MahidaAssistant Rooms Division Manager
claire
Majoittunut 7. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 31.8.2024
Great service from all staff.
Comfortable rooms.
Great view.
Käännä
Joesph
Majoittunut 6. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 8.7.2024
Fantastic! Only place to stay in Queenstown. Patrick was amazing!
Käännä
Tristan M
Majoittunut 8. 2024
Perhe
2.0/5
Lähetetty 23.9.2024
The Carlin is not a "5-star" hotel experience, which it holds itself out as and charges for. The view and private hot tub are great hence the 2 stars. Otherwise this is effectively a poorly-designed air bnb, not a luxury hotel. We left feeling a bit scammed. Some details/notes below: -We arrived around 8pm after traveling halfway around the world. As we checked in asked if we could grab a drink at the bar. Bar is closed. Is the hotel restaurant open for food? No, it's permanently closed other than for breakfast. Can we order room service for food? No, room service not available. Any restaurant recommendations? No recs and was told most restaurants would be closed (this turned out to be incorrect) and told we should just "order Uber eats" for fast food or something. Not a great first impression. -Walls are not sound-proofed at all. Expect to hear people using the (tiny) elevator in the back and in rooms next door and above. -Only one employee was on site during the day that served all roles, including waiter for breakfast, and often at night there were no employees on site. -Housekeeping did not come every day we were there. -Room has several lights that cannot be turned off. Including a large, glaring neon-green "exit" sign placed in between the bed and the window. I've never seen an "exit" sign inside of a hotel room. I'm sure this is code but obviously should've been thought about when the hotel was designed. This forces anyone staying to close the blinds around the bed so they can't wake up to the view, which is the main attraction. -First night, the bright fluorescent bathroom mirror light would not turn off. The bathroom door is glass so this fully illuminated our bedroom. Couldn't place blanket over door since a sliding door, and wires to lighting went into the wall. Almost comical. Called front desk. Was told they wouldn't be able to get an electrician to fix until 3 days later (we stayed 4 nights) and no other rooms. What? After explaining this was not a reasonable solution, guy came up and unlocked a door to an additional musty bedroom with NO windows (kinda creepy - what hotel room, much any bedroom, has no windows?) that didn't seem it had been cleaned recently and was told to use this room instead to sleep. Whatever, we needed sleep. Next day when we asked for some kind of discount but were told no they viewed us as made-whole since we had an additional bedroom. The next day they did end up figuring out how to turn off the circuit-breaker to the bathroom light so the light was just permanently off. Other nice places in the area were already fully booked, otherwise we were close to just cancelling and switching hotels. -Furniture is weirdly uncomfortable and TV too large for where couch is located. Gym is a joke, basically a treadmill in a mirror covered closet. -poor water pressure in the shower -The rooms in general are not appointed well and very out of place given the location. Everything has this cheesy, garish
Käännä
Wayne
Majoittunut 4. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 21.5.2024
Amazing service & Richard went above & beyond with an early checkin & late checkout not a problem. We highly recommend staying while in beautiful Queenstown.
Käännä
Vieraskäyttäjä
Majoittunut 7. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 1.8.2024
We had a wonderful experience at the Carlin hotel. A beautifully appointed property with luxurious furnishings, bedding and bathroom accessories. The view was incredible and the balcony spa was a treat. Nothing was too much trouble for the team. Smiles all round!! Thank you to Richard and Patrick for going over and above! I have never experienced such exceptional service at a hotel. Thank you for all the little things. You made our trip truly special. Would highly recommend.
Käännä
Vieraskäyttäjä
Majoittunut 6. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 28.7.2024
Excellent location, unbeatable view, small walk from town. Rooms are a good size, clean and very comfortable - although more suited to couple and 1 child. Spa bath on balcony really added to the experience. Tasteful new build construction, classy yet not ostentatious. Facilities are simple, functional and appropriate. Staff lead by Patrick are extremely accomodating, courteous and helpful - including the chef.