Eichardt's Private Hotel

環境：貴在環境，就在皇后鎮中心，打開窗户就是最大的湖。 設施：有一個happy hour的小客廳，裏面有很多中國元素，酒的品種也很多。 衞生：衞生還可以，就是沐浴的地方容易水流出來 服務：第一天到皇后鎮接待我的小姐姐非常熱情

非常棒的位置和服務 性價比超高

We had an amazing stay at Eichardt’s Private Hotel! Firstly, there’s no better location as everywhere you need to go is a 3 minute walk away, and you have a lovely waterfront view right as you exit. The customer service is unparalleled as we had pleasant daily interactions with the staff. We had even left a few items in our room after check out, and the staff contacted us and shipped it to the address we requested free of charge. The daily snack refills were greatly appreciated by the kids, as well as the small evening treats. I cannot emphasize enough the fantastic customer service and experience here - you will truly feel like a five star guest!

Excellent location!

A Small Luxury Hotel and deservedly so. Perhaps the finest property we have ever stayed. Excellent and helpful staff, luxurious room, centrally located and right on the water. You cannot do better in Queenstown, or perhaps anywhere in New Zealand. Treat yourself, it is worth it.

We really enjoyed our three night stay, the hotel is perfectly located at the heart of Queenstown with stunning views of the waterfront and the breathtaking mountainous background. The staff are great, they will go out of their way to help you, every person we met was very pleasant and professional and very eager for you to make use of everything Queenstown has to offer. Having a car was a breeze thanks to their efficient and complimentary valet service. The spa was under renovation so unfortunately we couldn’t use it. We had breakfast included in our stay, this featured a hot menu and a selection of cold continental items. Breakfast was tasty and fresh and always arrived quickly. The hotel also offers complimentary drinks between 5.30pm and 6.30pm every night. We were slightly confused with the offering on our first night as we could only select one glass of wine, however this seemed to change on our final night where we could also choose from beers and cocktails (plus more than one glass was allowed this time!). Would love to give the hotel 5 stars but we really did encounter a significant issue with noise at night. We had room 4 which was huge and well appointed but unfortunately it faced a roof top bar and a club. The roof top bar blasts music out until midnight (which isn’t an awful time) but the club blasts music until 2.30am. This makes the whole room shake and thump and you can’t get a peaceful night of sleep until the club shuts down. It really is a shame. We mentioned this to reception but apart from suggesting we call the night team, it felt like there was nothing more they could do. Therefore we strongly suggest that anyone avoids staying in room 4 or 5 if you want a good nights sleep ahead of a busy day exploring Queenstown.