LyLo Queenstown, an EVT Hotel arvostelua

Majoituspaikan vastaus: Thank you so much for your perfect 5-star review across the board! 🌟 We’re thrilled you enjoyed the surroundings, amenities, cleanliness, and service. We can’t wait to welcome you back for another great stay!

Majoituspaikan vastaus: Thank you for your review! We're happy to hear you found the location convenient and close to the Intercity Bus stop. We hope to host you again soon!

Majoituspaikan vastaus: Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our location and the convenience of nearby shops, restaurants, and transport options.We're very sorry to hear that your experience with cleanliness and some aspects of our facilities didn’t meet expectations. Your comments about the kitchen, room size, sound insulation, and bathroom layout are taken seriously, and we’ll be reviewing these areas with our team to see where improvements can be made. We also sincerely apologize for the delay in delivering the bathroom mat you requested — that’s not the level of service we aim to provide.We appreciate your input and will use it to continue improving the guest experience. We hope you had an otherwise enjoyable stay and would be happy to welcome you back in the future.

Majoituspaikan vastaus: We're very sorry to hear that the bathroom did not meet your expectations. Cleanliness is extremely important to us, and we take your feedback seriously. We'll address this with our housekeeping team immediately to ensure it doesn't happen again. Thank you for bringing it to our attention.

Majoituspaikan vastaus: Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our facilities, convenient location, and the friendly service during your stay. We sincerely apologize for the inconvenience caused by the absence of overnight staff and the disturbance during the night. While we do aim to provide 24-hour support, it’s clear we fell short in this instance, and we’re taking steps to ensure better coverage and clearer communication moving forward. Your comments are truly valuable in helping us improve. We hope to have the opportunity to welcome you again under better circumstances.

Majoituspaikan vastaus: Thank you for your kind review! We're so glad to hear you enjoyed your stay and found our location and nearby parking convenient. We hope to welcome you back to Queenstown soon!

Majoituspaikan vastaus: Thank you so much for the lovely review! We're really happy to hear you enjoyed your stay in the private room and found the location convenient for your plans. It’s great to know our team made a positive impression — we’ll be sure to pass on your kind words. Hope to welcome you back again soon!

Majoituspaikan vastaus: Thank you for your feedback. We're sorry to hear that the room and shared facilities did not meet your expectations. We strive to provide affordable accommodation, and with that comes a more minimal setup. That said, we truly value your input and will keep your comments in mind as we look for ways to improve the guest experience. We hope you still found some aspects of your stay enjoyable.

Majoituspaikan vastaus: Thank you for your feedback. We're sorry to hear that your experience didn't meet expectations. We're always working to improve, and your comments about the size and cleanliness will be taken into consideration

Majoituspaikan vastaus: Thank you for taking the time to share your experience. We're truly sorry to hear that your first night with us wasn’t as restful as it should have been, especially during what should have been a relaxing Easter weekend. We appreciate your feedback regarding the noise and the bathroom condition—it’s certainly not the standard we strive for, and we’ll be following up team to address these concerns promptly.We're glad to hear that things improved after your room was changed, and we hope the rest of your stay was more comfortable. If your travels bring you back our way, we’d love the opportunity to provide you with the seamless and enjoyable experience you deserve from the start. Thank you again for helping us improve.

Majoituspaikan vastaus: Thanks for the helpful and thoughtful review! We're so glad you enjoyed the central location—it really does make getting around Queenstown super easy. Great tip about Bus No. 1 and the bus card too! Hope you had an amazing stay and safe travels! 🚌🌟

Majoituspaikan vastaus: Thank you for the kind words! We're glad you found it simple and great—hope to welcome you back soon! 😊

Majoituspaikan vastaus: Thanks so much for your kind words! We're thrilled you enjoyed your stay, especially the service and comfy bed. We can’t wait to welcome you back!

Majoituspaikan vastaus: Thank you so much for your feedback! We're glad to hear you enjoyed the convenience of the private bathroom and our great location. We appreciate your honest comments about the kitchen and bed linens — we’re always working to improve, and your input helps us do just that. We’ll make sure to address the kitchen ventilation and cleanliness to ensure a better experience for all our guests. Thanks again for staying with us, and we hope to welcome you back soon!