Journey51139984240
19. lokakuuta 2024
We stayed here for one night. The location is very good; Quebec is a walkable city and this is just round the corner from the main area. However, the check in email received the day before our stay said we could check in from 2pm, but when we got there the room wasn't ready. They said they'd text us when it was so we went out and came back at 3.30pm - still not ready. At 4pm, we asked again and were given the key! The room - our room was between the lift and the stairs, not ideal and we asked to be moved but they said there were no other rooms available. It was (as expected) tiny and once the bed is lowered, there is no space to sit and hardly any space to walk. There is nowhere to hang anything or even to put suitcases. The sink was so small we couldn't wash in it without banging against either the wall or the soap dispenser. The shower was good and everything was clean. Breakfast - this area reminded us of a youth hostel; basic. Because there is only a member of staff on duty between 12 noon and 8pm, if anything runs out there is no one to replace it or make sure the area stays clean. For the price we paid we expected better than this.
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