Crowne Plaza Quanzhou Riverview, an IHG Hotel

I recently stayed at this hotel and had a wonderful experience. The room was clean, spacious, and well-maintained, providing a comfortable and relaxing stay. The location was perfect—close to key attractions and convenient for transportation.

One of my most enjoyable stay not just in Fujian, but in China! I had stayed in hotels that offer lesser but cost premium. This hotel is clean, new, beautifully and thoughtfully designed to every detail. All the staff had been efficient, friendly, polite, helpful and very well-trained (professional yet sincere) in delivering great service. Be it the porter, the receptionist, the concierge or even the staff standing outside the restaurant or the housekeeping staff I walked past. I would go back to the hotel anytime again, not just because of the affordable price but for the experience. Great job there! Ps: I did not take many pics as the photos were exactly as taken in the pics provided.

Nice hotel for business trip due to its proximity to railway station.The girl named Youki at the front desk offered excellent service.I will definitely stay here next time.

The hotel is majestic with friendly staffs and warm atmosphere. Our complement especially to front desk staff 小刘 who attended to our needs and more. He is most helpful and informative. We had seafood buffet dinner on our first night and Japanese food on our second last night. Foods are great and staffs again are friendly and warm. We enjoyed staying here and will definitely come back.

Location is good. Facilities is good. Breakfast fantastic.

I spent 3 nights here, and the overall experience was not pleasant. When I arrived the first day, the front desk gave me a room that was not livable. It was so close to the next building (see photos). I requested to have the room changed for the second night. The manager upgraded to a better room. However, I wanted to try the spa using the coupon from the hotel. The spa manager said this coupon is only good for spending 980 or more, but it wasn't said anywhere in the coupon. Then, I wanted to use Dianping. She said they no longer honor Dianping. This hotel accepts large group tour, the tour girl was yelling at the lobby using an amplified speaker, which is very unprofessional at a 5 star hotel. The third night was the most expensive. She said she would honor the ctrip price but charge me 100 more. I don't understand why it is so difficult to be honest. The breakfast was good, the service was friendly but not honest, if you are not 100% alert, you will pay more. The Japanese restaurant was not good, the eel wasn't fresh and the taste was decent.