This was one of the best hotels I have stayed in China. It is world class. The staff are some welcoming and helpful. Although I don’t speak any Chinese they made every effort to communicate with me. We used translate Apps.
Everyone was super nice. The room was very large, new and I loved the Tea Station. I have never seen one like this.
The location is superb. Right in the middle of the historic village but it is very quiet at night.
The breakfast was simple but satisfying.
I recommend staying here and would love to come back.
Positives: the location was great, the staff were friendly , bed was comfortable and ac could be controlled in each room individually (not a given in China)
Negatives: staff had issues with checking in foreigner customers ( over an hour for checking in and meticulously photographing every piece/page of travel documents) , the pool was drained, the room had mold, the hotel ran out of water and had not notified until i reported issues with the toilet and running water
This is a Fantastic Hotel and the service is exceptional. I would recommend anyone coming to Shanhiaguan for the the Old Drangon's Head section of the Great Wallof China to stay at this location as its central to all and in the Ancient City of Shanhiaguan!!