Service desk is super slow and irresponsive. Just to check out had waited for more than ten minutes and staff don’t even bothers to even greet. So impolite and unprofessional.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback regarding your recent experience at our hotel. We sincerely apologize for the delay and lack of courtesy you encountered during check-out—this falls short of our usual service standards.Your comments have been shared with our front desk team to reinforce efficiency and hospitality training. We truly value your input as it helps us improve.Warm regards,IHG Social Listening Team
christo Vermeulen
Vierashuone - lähellä merta (parisänky)
Majoittunut 3. 2025
Yksin matkustavat
29 arvostelu
9.0/10
Mahtava
Lähetetty 20.4.2025
I love to stay at this hotel, they are geared to accommodate foreigners. The staff at reception can speak English and they served me with a friendly smile. The room and bathroom was very clean and I enjoyed my stay sleeping on a comfortable matress. If you stay at this hotel and you would like to do some sightseeing, they can provide you with an ebike. Ebikes are parked in front of the hotel and they are for rent at an affordable price.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your stay with us, especially our staff service, clean facilities, and comfortable mattress.Looking forward to welcoming you back soon!Warm regards,IHG Social Listening Team