TobeHappy25
1. huhtikuuta 2025
We arrived at Coral Hills Resort for our 2 Week Holiday. The hotel reception area was very impressive with very helpful staff . We were then shown to our room. The room itself really did need updating, but it was clean and tidy unfortunately the ensuite bathroom was extremely tired. Mould on the shower curtain and sealant around the toilet pan were very discoloured also some cracked floor tiles. There are two swimming pools, one of which has activities and pleasant music playing ,the other is more of a tranquil sunbathing area . Unfortunately, the tranquil sunbathing area was disturbed by loud repetitive music being played by one set of guests. This music continued day and night until late .We did mention this to the hotel three times the third time they did agree to move us to a different room. The music issue could have been resolved much easier if higher management had intervened especially one gentleman who was of management status who used to wander around the pool area quite regularly during the day. Our second room was much better a lot quieter which we did enjoy until night time where we itched terribly in bed . The following day we did notice other rooms which have been vacated by guests having major deep cleans to sort out problems. The food was of a very good standard and always supervised by one of the head chefs If these problems were resolved the hotel would be of very good standard
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