Sentido Caribbean World Soma Bay

This is my first review, but I can't help but leave it, this hotel has only a beautiful area, that's all the pluses of this hotel end there. The food is ok, but it's definitely not for a five star hotel, the glasses are often dirty. The room cleaning was good, the guy who cleaned tried and even sometimes made different figures from a towel. The animation could have been better, the guy who does the show in the evening tells very bad jokes into the microphone, sometimes you feel ashamed of him, the entertainment in the morning is boring on the beach and they all walk around with a sad face (especially the girls), the kids club is often closed. The rooms are a bit old (but as I understand it, the hotel is undergoing reconstruction and they are solving this problem) the coffee and alcohol in the hotel are not tasty, but the bartenders try and always smile and try to cheer you up, the sea is gorgeous, the entry into the sea is good and is great for children! but I would not come back here, there are many hotels much better for this price

Très bel hôtel mais très grand à parcourir. Les allées sont magnifiques avec un jardin super bien entretenu bravo au personnel. L'hôtel dans son ensemble est très propre, les chambres propre et le technicien de surface est très souriant gentil et nous faisait une chambre nickelle. Par contre faudrait retravailler la bonne humeur de certains comme le bar de la plage/piscine pas très souriant ont as juste l impression de les ennuyer mais sinon dans l ensemble ça va. Magnifique plage rien à dire. Le restaurant comment dire, beaucoup trop grand un bruit de résonance assez fatiguant et la nourriture franchement moi qui ne suis pas difficile c est vraiment pas le top .la disposition du buffet et mal agencé pour ma part , et devoir sortir pour les grillades aller à l intérieur pour le reste on mange froid ! J ai dû réserver 3 restaurant à la carte pour avoir du calme et manger un peu mieux . La réception rien à redire. Gros problème à la piscine enfants avec les toboggans, c est pas normal qu à midi la piscine soit fermé pour nettoyage, c est bien la première fois que je vois ça! Et j ai beaucoup voyagé ! Soite c est nettoyé très tôt le matin ou le soir mais pas en journée ! Au moment le plus chaud! C est à revoir car c est pas normal. Pour le resto de la piscine à midi peux mieux faire aussi mettre un coin avec plus de variété comme des salades, pâtes, des petits desserts.... je pense que pour votre clientèle ce serait chouettes . Sinon l hôtel dans sont ensemble est chouette .

O hotel é enorme, quartos espaçosos, limpeza diária incrível. Higiene dos locais muito bem feita. Nos restaurantes, comida boa e sempre com o máximo de limpeza. As pessoas são extremamente simpáticas. Fotógrafos e animação incríveis..

This was our eighth holiday at this resort. It is our favourite destination. Despite some building work taking place we had an excellent holiday. Rooms food and staff were very very good. An especial mention must go to Omer HB in the restaurant. Nothing was too much trouble for him. We look forward to seeing him again in a few months time!

Vi abbiamo soggiornato con regime tutto compreso. È stata una bellissima esperienza. Pulito, cibo buono, personale amichevole. La spiaggia è fantastica, l’acqua c’è anche con la bassa marea e proprio di fronte al resort c’è un minuscolo reef dove abbiamo fatto snorkelling tutti i giorni e dove abbiamo visto pesci di tutti i colori. L’unica pecca è il Wifi a pagamento anche se restare senza segnale aiuta a godersi la vacanza

They got very stupid rules in the hotel because they dont allowed a car to enter inside the area and my friends needed to walk 10 min to the gate to let us meet. Looks like a prison but not the hotel really. If people wanna take a shuttle to the gate they need to pay 5 euros. Everything is against of tourists and every step costs money 👎. Nothing about real safe but only about money