mostafae30
30. maaliskuuta 2025
We only arrived today at 3pm, however it was an absolutely wonderful time, largely due to the warm, attentive, and genuinely cheerful staff. From the first moment we were greeted with bright smiles and a level of hospitality that made me feel instantly welcome. Every team member I interacted with—starting from Mr. Mohamed Metwally at the time of reservation until arriving to the reception, housekeeping, or the dining area, swimming pool—went above and beyond to ensure our comfort. Their positive energy and eagerness to help truly stood out, turning a few hours stay into an excellent experience, clearly a reflection of strong leadership whose attention to detail were evident in every aspect of our stay. Their ability to run such a smooth operation while fostering a welcoming, guest-first atmosphere is commendable. The hotel itself is clean, comfortable, and well-maintained, but it was the staff’s kindness and professionalism that is making all the difference. Thank you for such a delightful first day :)
Käännä