Queen of the South Resort

La prestation de service n’était pas conforme aux attentes. L’hôtel a un vrai potentiel mais a besoin de renouveler ses équipements (carrelage de la piscine cassé, eau pas renouvelé, propreté très moyenne), pas de coussins de transat, pas de mise à disposition de serviette. Les bungalows sont très corrects mais manque aussi d’entretien: serrurerie électronique de porte fonctionne mal (à d’ailleurs nécessité un changement), et Sdb repose savon rouillé. Peu de personnels formés ! C’est vraiment dommage !!!! La vue est splendide, juste exceptionnel et l’hôtel est au calme. Le potentiel de cet hôtel est vraiment énorme après quelques investissements de remise aux normes.

bagus

Lokasinya juara. Lgsg hadap pantai parangtritis. Kolamnya cantik banget karena kayak infinity pool ke pantai, apalagi pas sunset. Sayangnya kurang bersih aja sepertinya perlu tambahan perawatan. Kamar yg saya pakai pintunya seperti sudah mau lapuk dan jendelanya mulai bewarna orange seperti karatan. Dan AC di kamar saya tidak begitu dingin melawan udara pantai.

The hotel location is really good because we can access the Parangtritis beach directly (though need to climb down many stairs from the hotel). But, unfortunately everything else is not good from this hotel. We stayed in the deluxe king room sea view room, which has many problems. It only gave us 2 pillows. It does not have safe deposit box in the wardrobe. The shower gel bottle is very small and not easy to pour out the content. There is only 1 mirror inside the bathroom (no mirror inside the bedroom) with very bad design of the light, whereby it will have shadow falls on my face, thus it does not help me to put on my makeup at all! No glass provided in the bathroom. The sliding door for bathroom is broken. The bedroom window curtain does not cover the whole window width, such that you can see the bedroom from outside! Bathroom, toilet, bedsheets are not clean. No sign to indicate in the bedroom door whether to clean the room or not to disturb. I had to tell the hotel reception to clean my room. After they cleaned the room, they did not give new toilet papers, and I had to request & wait long time from the hotel reception to give it to my room. Breakfast choices were exactly same for 2 days in the row, and it was not great. Many things which are not provided will have additional charges upon request, for example extra pillow, gazebo to sit near the swimming pool etc. Generally the hotel is not maintained well at all. It is supposed to be a nice hotel with good location, if funding is prioritized to fix many small things and provide a bit more things to hotel guests. Road entrance towards the hotel should be made properly for more safety as well.

Hotelnya nyaman dan bagus .. 3 hari 2 malam disana luar biasa..

Suka banget nginep disini selain jual pemandangan, kamarnya pun nyaman dan luas serta bersih. Makanan enak. Pokonya mau kesini lagi.