Hotel Jvw Arena

This hotel is good environment all staff behaviour is nice quick service response all facilities provided by hotel management which is mentioned their hotel during booking

Yes

Will describe my experience of stay in jvw arena in 3 points - 1. Wrong presentation of the room the hotel room is far more different than the booking price of the room. Room was very very small and congested where not even a working desk was provided for corporate bookings. Door of bathroom was also not properly installed in the room and was colliding with the wash basin inside the bathroom. Also the bathroom lock was not working. Room had an attached table which looked very vulnerable in terms of handling bads and luggages for instance. Room was also given on the 4th floor and the lift for going to the floor was locked with a password, which i don't understand the need of having as remembering a temporary password of lift for stay of 2-3 days didn't make any sense to me. 2. Poor services no kits were provided post checking in at the hotel also there was also not floor mat in the room which ultimately made very uncomfortable post coming from outside or washroom. Bathroom was also very small with the an open vent giving opening to housekeeping room from where certain clothes were hanging in the vent with made uncomfortable while going to washroom 3. Staff behaviour and services this was my worst experience so far. All staffs behaving rudely and irresponsible towards any concern. No room cleaning was done any day of my stay at the hotel or replacement of kits was done on any day. Overall, it was the worst experience for me of my lifetime while staying at hotel.

Lack of professionalism in services. Location & food are good. Password of lift wasn't informed beforehand.

The rooms were very clean and new. All basic room amenities were provided. No doubt bed was very comfortable. Would specially like to mention that food, specially chicken, mutton were quite succulent and had core authentic taste. It beats all the food i have had till now at different places. Staff was very polite and cordial. We were a group of ten people and all of us loved our stay. Thanks jw arena.

Nice rooms and restaurant dinner. And break fast also.