Hotel Castilla

Great hotel at a great price Great hotel in a central location. Staff very helpful and friendly. Quiet rooms with good aircon . Garage under the hotel which was great for us to safely store our bicycles. Highly recommend!

Liked · The location was good. We were able to walk to the beach, restaurants and stores. Room had a good harbor/sunset view. The shower was big and good pressure. Disliked · The "well-aged" couple at the front desk did not speak any English and their Spanish was a bit of a struggle. The man showed us up to our "deluxe" room. The elevator, walls and floors were dirty showing years of wear and tear. Our room was hot, and the AC was barely sufficient. We did get a breeze through the windows. I booked the "best" room in the hotel, but it was well below standard. The upholstered chairs were very stained with water marks or who knows what and the linens did not feel clean. The price for one night was as much as most of the other hotels would be for three nights. The room was not worth the money they charge. (We are American and may have a different level of acceptability. But at that price, we expected SO much more)! Our intended 3-night stay, became only one.

I definitely do not recommend it. The breakfast is simply mediocre, there is no variety at all; not even a scrambled egg. Worse than a roadside cafe. Check out is at 10 am, a joke. Imagine at 10 am you need to be ready, with breakfast and everything ready. The hotel has nothing but the rooms, no leisure or exercise facilities. It charges a lot and offers practically nothing. The room is good. Pay a little more but stay in a more professional hotel. Definitivamente no lo recomiendo. El desayuno es sencillamente mediocre, no hay nada de variedad; Ni siquiera un huevo revuelto. Peor que un café de carretera. El check out es a las 10 am, una broma. Imagínate que a las 10 am necesitas estar listo, con el desayuno y todo listo. El hotel no tiene nada más allá de las habitaciones, ni instalaciones de ocio o ejercicio. Cobra mucho y no ofrece prácticamente nada. La habitación es buena. Paga un poco más pero alójate en un hotel más profesional.

Best location

Falta de empatía. Lamentablemente por el fallecimiento repentino de mi hermana tuvimos que cancelar nuestro viaje. Teníamos reservados 5 hoteles diferentes de los 4, entendieron la situación y realizaron la cancelación sin ningún problema. La contratación había sido sin posibilidad de cancelación, pero me sorprendió la humanidad, profesionalismo y ética de estos hoteles. No puedo decir lo mismo del Hotel Castilla. No solamente no quisieron cancelar con penalización, si no que cargaron el costo completo. Entendemos que es un negocio, pero la calidad humana de las personas que manejan una empresa hace grande a esa empresa o la hace mezquina e inhumana. Ojalá y en un futuro caso semejante su actitud y empatía sean diferentes. La humanidad no necesita empresas que se comporten así.

Boa Custo benefício bom. O apartamento precisa de uma reforma mas dá para dormir bem. Café da manhã com poucas opções, vale mais a pena pegar o quarto sem café e tomar o café em alguma cafeteria, que por sinal tem muitas ao redor. O banheiro precisa ser reformado, Box encardido e de acrílico, porta do armário caindo. O melhor desse hotel é a localização, muito próximo ao centro, dá pra fazer tudo a pé.