Eden Roc Cap Cana

While it's not an all inclusive resort, our company made it all inclusive, so it was overall a good experience. The pools were attended to and the person called Mercedes working by the pool to make sure all your needs are catered to was AMAZING! She always made sure we had drinks flowing and suggested excellent lunch options. Always around to corner to help! Other than that, the resort was fairly good...excellent clean beach that's super well kept. Food was fantastic although quite a bit expensive. The lady Dennis by the pool was kind of a pain as she always kept coming over to see what we're ordering and asking for payment although it was all inclusive, but I guess she was only trying to do her due diligence. Information provided on what's included in the all inclusive package and what's not was confusing at times so I don't blame her. But Mercedes more than makes up for everything with her friendly outlook. The only reason I am not rating the resort a 2 or 3. Thanks!

Eden Roc provided a 5-star experience. From the amenities, to the restaurants, golf (Punta Espada), beach, spa, spacious rooms, and the exceptional service (especially Wilson - a pool side staff member), we could not have asked for more.

This place was fantastic from start to finish. Andy, our concierge, was a huge part of our stay as he took great joy in making sure our family was well taken care of. We can’t wait to return!!! See you soon senior Andy!!!!!!!!!!!!!!!!!!!!!!!!!

This was our third visit to this magnificent resort. Dining was impressive and very accommodating, big thanks to the staff at BLue, especially the chef and our server, Jonathan for going out of their way to accommodate our dietary preferences. The beach is flawless, villa rooms exude luxury and the service in general is attentive almost to a fault. Our concierge Orlando was great as usual, he has become a family member to us now. We are already deciding our next visit to the resort.

Just returned last night from a wonderful trip. I don't normally leave reviews but this resort was so exceptional and I want to congratulate and thank the staff for making our stay as good as a vacation as we've ever had. I will say that if you're expecting the cookie-cutter glitz and glam of a Ritz Carlton or Four Seasons, you won't find it here. This resort is about "quiet luxury" and lives up to the Relais & Chateaux brand of understated elegance and sophistication. It's also what made it feel like a real vacation: it's the only place we've been to in awhile where you can truly, truly unplug, relax and veg out. I felt the true vacation was never having to fight for a lounge chair and never having to worry about wearing the perfect outfit because the vibe is casual with an emphasis on quiet and relaxation. The size of the beach and pool area is perfectly attuned for the number of people the resort can accommodate so it never feels hectic or crowded; just quiet and welcoming. It's a nice mix of both families and couples. The beach was also perfect not only for it's looks (which are spectacular - - clearest turquoise water and white sand), but also for its safety. There is a lifeguard and a safety line, as well as a barrier that keeps out seaweed. The swimming area is big enough to have fun and boogie board, but small and sheltered enough to be calm and safe, as far as ocean swimming goes. As a mom of two boys (ages 6 and 10), I was easily able to keep an eye on my kids while also enjoying a book while lying down on a chair. The pool, likewise, is very safe and relaxing for all ages. The only "negatives" were that the pool food service was sometimes slow and if you want to do other activities aside from pool and beach, it can take some effort since a number of the amenities are not close. That said, we had a great time renting a Moke vehicle (which is the best way to see Cap Cana) and visiting the horse stables was also a special treat. We were able to walk around freely and see the horses, which my kids loved. If we had more time, we would have also rented bikes (which is easy and on property) and visited the Scape Park (which appeared to be a day-long activity in and of itself). The golf course, too, looked spectacular. Finally, we LOVED our villa. We had a family pool suite and it was gorgeous. The villa was very spacious and sophisticated - - the kids loved having bunk beds and having our own pool in a quite backyard was ideal as well. In short, a very nice trip that will long be remembered.

Wow! Que hotel tan hermoso. Lujo, tranquilidad, atencion, de primerísima calidad. Nos alojamos en una villa, a disposicion para el desplazamiento, tu carrito de golf . Mayordomo disponible todo el tiempo. Nos atendieron Adonis y Mia. Excelentes anfitriones. Los restaurantes del hotel con muy buena oferta gastronomica. El palapa, en playa uno de mis favoritos.