Puerto Azul Hotel & Marina

La estadía estuvo muy tranquila y cómoda, excelente relación precio - calidad. Es un lugar muy cercano a las playas de Puntarenas, bien cuidado, con buena comida y muy buena atención. Apenas para salir el fin de semana de la rutina de la cuidad.

El Mejor hotel, está muy descuidado, los muebles viejos y desgastados, faltaba un televisión en la recamara principal, canchas de tenis convertidas en estacionamiento de yates, etc., etc. Fue una pena, solo nos hispedamos una noche y preferimos salir al día siguiente a la zona de Quepos y Manuel Antonio. Ahí si, pura vida!!

Todo muy bueno , servicio excelente, nos entregaron la habitación desde temprano y el servicio es demasiado bueno, se lo recomiendo a ojos cerrados……………………………………. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Muy cara para la habitación y el desayuno , comida fría , hecha sin amor , rescato los cócteles y la pasta con camarones que estaba muy buena, caña dura , pagué vista al mar y no tenía esa vista, deben de mejorar mucho principalmente la atención del personal en general

Estuvimos en la torre en un apartamento con 1 habitación; cocina completa, 1 y medio baño, una hermosa vista a la marina y al manglar. La limpieza muy buena, ninguna queja o recomendación, es más, nos hospedamos 2 noches y al 2do día, llegaron a limpiar y cambiar paños. Sentimos que el colchón de la cama podía estar en mejores condiciones, pero tampoco estuvo mal. Rescato el silencio y la privacidad. El desayuno es abundante y variado, incluido con el pago de la habitación. No hicimos uso de la piscina pero me parece que tenía deteriorados algunas partes del piso. Nos gustó mucho sus zonas verdes, son relajantes y se pueden observar muchos pájaros y el manglar de fondo a la marina. No es la primera vez que venimos ni será la última.

Costo muchísimo hacer la reserva. Las habitaciones no son como las fotos. Les falta mucho mantenimiento, el AC no funcionaba bien, el teléfono de la habitación no funcionó, la piscina tenía una luz que si la tocabas por equivocación sentías la descarga eléctrica ( le pasó a mi hijo de 12 años) la señora que servía el desayuno lo hacía de mala gana. Comidas y bebidas en relación con el precio no estaban acorde. En fin no quedamos satisfechos con el hotel, no volveríamos.

The view is the street. The building is falling apart, hasn't have a paint job in years. The place is dirty. Very little staff. The owners definitely forgot to pay attention to detail, they just don't care. Food is alright but expensive, between 16-20 dollars a meal.

We are very happy with the hotel and it manager!! We enjoyed the food, the employees and the pool was very refreshing , We are thinking in visit again for our other daughter' birthday and invite more people for do a mini pool party! That was a really good experience!!!

To start, the reception was hostile. A man who called himself the manager (I found out later he was not the manager or a manager), named BP was absolutely hostile since the moment we arrived. Due to his behavior we asked to cancel reservations, but he refused to do it. We stayed because the apartment was nice. A couple of hours later, there was a car accident that left the hotel without electricity. After getting hostile answers from BP, we were given another room for the night because we couldn’t go to our apartment due to lack of electricity. The hotel did not have any emergency plan to deal with the blackout. No one had flashlights, and even they had two generators, they had no fuel to run it. BP said the electricity was coming back after 9 PM. We decided to go out to dinner. When we came back to the hotel not only the hotel still didn’t have electricity but the room given to us was taken away and was given to other people. At that moment BP was less than helpful trying to find us another room in the hotel or another hotel for the night. It’s now 11 pm and we don’t have a room in the hotel we had paid and BP was doing absolutely nothing to help. We tried finding other hotels via internet but they all appeared full. Close to midnight, after yelling at BP, he made one phone call and found a hotel room for us in a different hotel 10 kilometers away from the original hotel. Of course, BP said that we had to pay for the other hotel. The horrible experience ended past midnight at another hotel. We returned to the hotel and the rest of the workers were terrific, in particular the restaurant staff and room service. Unfortunately the saga didn’t end. In the 7 days in the hotel, the elevators have broke down three times, bathrooms in public areas were out of service or with no lights, and basic breakfast items such as honey for pancakes, were not available because they didn’t buy enough (according to the explanation given). It’s unfortunate that one person, BP, can ruin a complete vacation. Unfortunately he continued to be hostile to us and my invited guests. He never apologized for his behavior. Not sure I would go back.