Adventure Park & Hotel Vista Golfo

We stayed at the property for 1 night primarily because we heard good reviews of their zip lines over waterfalls and thought it would be more convenient. Ziplines were definitely the highlight and our family really enjoyed it. The route up was quite the adventure as it was steep and very very rocky. The tour not only included ziplining but a dip in one of the pools at the base of a water fall (no towels) and a rappel down a waterfall. At the time we went was dry season so the waterfalls were not in full force but still nice. The actual hotel location is quite remote therefore if you are looking to eat your only options is to stay eat there. The rooms and facilities (I.e., pool) are quite dated and could definitely use some maintenance compared to other locations that we stayed throughout Costa Rica (I.e., lamps didn’t work or were falling apart, bunk beds were squeaky/rocky and right next to the air conditioner so didn’t feel safe having my kids sleep up there). Pictures that they use to advertise the property don’t align with current reality. The one property manager who worked during the day/night and guides who did the zipline were helpdip but found it strange that as we were one of the only families staying onsite that the owner who was around didn’t actually come to greet or smile at us. Also one night we needed to call out to a 1800 number (insurance company) because our son had an infection, but the hotel was not able to support that.

Needs renovation

El lugar nos gustó mucho, piscina con agua de manantial, buen servicio al Check In, lo mejor: la comida del restaurante y tener opciones de aventura y eco turismo, muy apropiado para Costa Rica PERO, el mantenimiento general de las instalaciones y en especial de la habitación dejan mucho que desear, la habitación agradable y con vista, pero en la práctica, un A/C qué gotea sobre la cama principal, un ventilador de techo que no logramos encender, y el otra habitación los amigos tuvieron que dormir con la. Luz encendida que estaba en directo con el abanico. Y lo peor, camas de madera que hacer mucho ruido y colchones realmente incómodos, así que fue una larga y fea noche, y amanecer con dolor de cabeza. Al menos, el desayuno incluido de buena calidad y buen servicio por personal de la zona, típico de los ticos.

It is up a steep hill to get to the hotel. The view from lobby/restaurant is beautiful! The room is yes dated and a little small but it was fine. The internet was spotty which was the only downfall when it rained a lot. Food was good

This was to be an experience of a lifetime. I always wanted to zip line in the rain forest of Costa Rica. It was a 45 minute drive from our ship. From the drop off point at the hotel it is a rugged 30 minute drive to the first zipline. Harnesses and safety instructions were given at the hotel. There were 25 zip lines in total over 11 beautiful waterfalls in addition there were two repelling stations. It is an arduous and at times slippery walk from one zip line area to the next. It can be quite dangerous for anyone with some mobillity issues. Two of the group of approximately 16 were in their 80's and found it extremely difficult. I completely understood that this was going to be a physically challenging adventure. What I was not prepared for for the negligence on the part of one of the guides. At each station one of the guides is placed at the landing area to apply the 'brakes' should an indiciall require it - coming in to the landing too fast. In my case my brake hand slipped off the cable and I was unable to brake. Unfortunately the brake perspon on the landing was inattentive / not paying attention and I crashed into a tree doing approximately 20 kph. I was flung back approximately 30 feet. There is no need to go into detail other than to say I am back home and I am receiving medical attention. The guide admitted his being in attentive and being responsible for the my crashing. The situation required me to be tandemed zip lined over the remaining 6 zip lines. It was quite painful. It appeared as though there was no medical equipment available to them at site and in fact there was no cell service. If limbs were broken or worse, it would would have been an drastic rescue situation. Upon my return to the hotel I was offered two bags of ice and nothing else. The owner / operators avoided me like the plague! I was not even offered a bottle of water. Upon the groups full return lunch was served as if nothing had occurred. Up to the writing of this review I have still not received even the slightest of apologies from this tour operator. Good adventure - so long as everything goes well. Accidents happen. But you can tell the quality of a company with how they deal with situations and people when things don't go well. In this regard this company FAILED miserably. Nice people - but it is easy to be nice when things are going well. Nice people can still do negligent things. They were relieved to see me dropped off at the cruise terminal. I am being encouraged to seek legal advise. Merry Christmas everyone.

This was well worth the drive! My family and I drove almost two hours. We started out with a delicious breakfast served on the balcony overlooking the town and beautiful view of the Pacific Ocean. Then the zip line was the best we have ever done. I think 25 or 26 total lines that connect over several waterfalls. What an amazing adventure! We swam in one of the pools at the base of a big waterfall. It was very clean, clear, blue water, so refreshing. Absolutely gorgeous. I will never forget this trip. 10/10 all around, staff, food, experience and safety. The staff are kind, friendly, knowledgeable, safe and very fun. We had a wonderful time! Highly recommend. I will be back!