Vieraskäyttäjä
4. joulukuuta 2024
Hotel Ketan. A boutique hotel since 1970... Google review summary 4.3 504 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Tripadvisor 4/5 · 103 reviews Reviews Search reviews PATTY SPARKASMAN 5/5 19 hours ago on Google "I've been a loyal guest at Hotel Ketan, and I've always been impressed with the level of service. However, my recent stay was quite disappointing. We had explicitly informed the hotel via email well in advance of our arrival that we would need the beds separated upon check-in. Considering our early morning arrival at 5 AM, this was a crucial request to ensure a restful start to our trip. Unfortunately, upon check-in, we had to wait for an extended period for this simple request to be fulfilled. This unnecessary delay significantly impacted our initial experience and left us feeling frustrated and inconvenienced. Apart from that the sheets were a bit old and also found a hair underneath the sheets. Although as usual, Mr. Vaibhav at the desk was very kind and welcoming, and got it arranged for us. We appreciate breakfast options as well as room decor and hygiene.
Käännä