Royal Orchid Golden Suites Pune

Amazing stay professional staff the good part about the hotel is it's like a home stay where u have all the facilities in the room housekeeping department are really kind front office department are professional fnp department are very interactive

Very satisfied with the stay The rooms were very clean with all the amenities provided. Room service was very prompt and the staff was very courteous and helpful. The breakfast buffet included with the stay had many varieties of food Overall good value for money

Stay was comfortable . . . . . . . . . . Staff is coordinating well. . . . . . . . . . . . . . . . . Hygiene is maintained . .. . . . . . . . . . . . . . . . . Nearby areas are good . . . . . . . . . . . . . . . . . . . . . A good property on a decent loaction . . . . . . . .. . . . . . . . . . . . . . . . .

I have to stay at this property as part of work related travel requirement. The property is very old and all the amenities and fixtures are outdated. The staff keeps saying no for almost anything you would ask for. Food options for buffet are very limited and nothing fancy about it. Repeated offerings for appetizers and no starters as a part of dinner buffet. Staff keeps denying everything with a smile on their faces. Low quality and outdated bathroom fixtures like taps, shower head, exhaust. There are no full length mirrors in the so called 'suites'. Nothing royal about the property as well. I would recommend spending similar money on a branded business hotel from a renowned chain like ihg,accor,ihcl etc. The property is in need of major refurbishment. It doesn't seem like the management is interested in understanding the need of guests, i highly doubts that they conduct regular audits and work on them. Mostly my time is wasted on getting things fixed on every stay, it feels like i come here to get their property repaired. They do provide a smart tv in the room, however there's no tv remote, so you cant use the smart features. How smart is is that?

Ok

We stayed with out infant. I would say they are really excellent. Specially every single thing you ask them they will help you. The staff at dining area , housekeeping area, reception all are excellent. The breakfast is excellent with so many options for you. Also the way took care of us was so lovely. My baby was most happy there. They feed with so much love amd warmth. Specially baby will do mess but they are super caring for it. Really its best hotel specially people are very good and food is awesome. We tried Rajdhani and all also.. I would suggest people to buy buffet here only instead always as they really have variety of options and good food. And offcourse lot of love. Atlast Thanks for making out stay away from home comfortable and smooth.