Vieraskäyttäjä
9. tammikuuta 2025
A special word of praise for Mr. Ashok Thokal of the housekeeping department for his sheer dedication and hard work, all with a smiling face. Just want to add a few points about the room. I think a couple of extra pillows, a little basic silverware, hand towels for the second washroom should all be basic requirements for a presidential suite besides the fruit bowl with fruits that looked sick and pale and hadn't been changed in ages. In spite of booking a smoking room have to always ask for an ashtray and a matchbox. Its an immense pain to find basic requirements not provided on checking in to the room and having to ask. There wasn't even an iron/ironing board in the room. Both the set top boxes had a loose connection causing a stutter in the picture. Even the side table lamp could have an accessible switch, because it is of no use to have a lamp if one has to break his or her back every time when switching it on. If the hotel has to provide a bottle of wine it should be in the room before the guest checks in as it is supposed to be a welcome gesture and maybe not something with a shelf life more than a year past.
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