Oliver
27. kesäkuuta 2024
I was really disappointed with my stay at Hotel Vintage.
I was specifically contact and told a couple of days before that check in needed to be in person and could only be at certain times (before 9pm).
I therefore went out of my way to get to the hotel at 5pm, only to find reception entirely locked up with no lights on etc., despite a sign on the door saying it should be open.
The hotel’s contact number doesn’t work and I had emailed prior to arrive to check the timings of check in and got no response.
After 20 mins of checking the hotel site a guest actually had to come and help me and access reception using their key, at which point a staff member in the hotel then decided to help checking in.
I was asked to pay a second time for my pre-paid room.
The room itself was ok, but has no air-con and only small windows. There was also no fridge to keep any water cold. As such the room was sweltering with no ways to cool myself down. As such I barely slept a wink.
I would not return.
The location is great, 30 seconds walk from Pulheim which is 15 mins on the train to Köln Hbf (when the trains run!)
Käännä