Raja Hotel Kuta Mandalika Resort & Convention arvostelua

fena değil

離庫塔海灘很近，走過去幾分鐘，房間很一般，裏面還套個個門，怪怪的，早餐就餐環境很好，能看到大海，早餐是自助的，種類不算少，味道很印尼，吃不習慣

I wouldn't stay here again if it was free. This isn't a 4 star hotel. And certainly not a 5 star hotel as the manager claimed. I could only laugh as I faced the multitude of problems during my stay. I tried 4 different rooms: they all had problems and most notably urine stained bedding  Bad breakfast with little selection, watered down juices full of sugar, no replenished food. One coffee maker? I had to wait 20 minutes before it brewed again. If you stay here, you had better not come for breakfast after 8am unless you want the worst breakfast experience of your life. Terribly loud music in the beach on weekends until after 11. Empty trash by the pool until 10am. No pool towels on multiple days. Poor/nonexistant security Poor maintanance  Poor management that did not address many of the problems during my stay. I gave up AC leaking, fixed but not cold Not replenished room supplies, had to ask for coffee and toilet paper multiple times. Closet lights that didn't turn off. Stained towels. Patio door didn't lock. Uncomfortable beds. Wifi was slow and intermittently cut out. I had to be given the IT's account to use, and it still had problems. Laughably small gym. The only good thing about the hotel was the location, something the deficient management had no control over

Not recommended. Hotel room is dirty when we checked in. A lot of hair on the floor. Did not expect this kind of things for a 4star hotel. Breakfast with limited choice. Nothing special about this hotel eventhough is a 4star hotel. No nightlife around this area. Staff is good & helpful.

lokasi luar biasa pinggir pantai.,view ciamik tapi kondisi hotel kurang baik dari segi finishing bangunan, terakhir kali dapat kamar mandi yang airnya menggenang karna kemiringan lantai yg salah 😆😂

這個酒店位置還是可以的，服務也是ok的。槽點都在圖裡，配了文字註釋的。總而言之～慎入！

Love the hotel ambience! Friendly staffs and comfortable bed

Location is good facing the beach, there are activities at the beach, ie electric motorcycle Very crowded during my stay due to local bank annual event Wifi is very week in the building, seriously need improvement Breakfast is ok, nothing special. During shower, the hot water is not possible to adjust, the water either too hot or too cold during shower. Won’t come back again due to the wifi & hot water issue

Finto 4 stelle Grande hotel di fronte alla spiaggia principale di kuta. Purtroppo è mal tenuto e la pulizia dei locali e della biancheria è indecente, almeno per gli standard europei. Lenzuola e biancheria sporche e macchiate. Abbiamo passato due ore la prima sera a selezionare cose pulite dalla lavanderia insieme ai membri dello staff e solo alla fine abbiamo trovato un lenzuolo più o meno nuovo, mentre per le federe non è stato possibile e abbiamo dovuto coprire i cuscini con degli asciugamani. Peccato perché la posizione è ottima sia per la spiaggia che per il centro e basterebbe poco per renderlo un buon hotel. Da dire che lo staff, anche se non parla bene inglese, si è dato da fare per cercare di risolvere la situazione e il manager dell’hotel è stato molto gentile e disponibile.

Very centrally located…helpful staff. Terrific swimming pool and lounging area. Breakfast buffet was excellent, and the staff there extremely courteous. A value, with so many Kuta hotels having pretty high prices nowadays. The only downside was our first room, at lowest level of the hotel: extremely convenient to pool area, but seems to have a mold problem. The rooms they transferred us to on the upper floors, were just fine. Great views and ventilation, when we had the a/c off.

Very strategic location. Right in front of Mandalika beach. But unfortunately the hotel is not well maintained, even though it is a new hotel in this area. The interior of the room looks haphazard. Some furniture layers are peeling and some drawers cannot be closed tightly. The toilet doesn't have a jet shower, there is a bidet but the water isn't fast, so it's hard to rinse or wash. Only 2 bottles of complementary mineral water are provided, usually we get 4 bottles at other hotels. The breakfast menu was below our expectations, in our opinion it lacked variety and the taste was lacking. Incomplete cutlery on every table. What we regret is, the swimming pool cannot be used at 8 am because it is being cleaned. I asked why it wasn't cleaned at night when it was quiet? The reason is lack of lighting. We chose this hotel apart from its excellent location, also because it has a pool because our children like swimming. The previous afternoon the pool water also looked less clear. We decided that the children would not swim, because based on our experience, it is not good to use the pool immediately after maintenance has been completed. The information was that at 9 am maintenance had just finished and we have to CO at 12 pm. Unfortunately our first experience was less than impressive at this hotel. Hopefully the hotel management can improve both in service and maintenance of hotel facilities.

My two nights stay there was a failure. I paid IDR. 1 million per night for nothing. I never have any bad experience staying in a hotel before but this was really bad. For a 4-star hotel, the room was really tired. The balcony door stuck, the curtains torn out. And the best thing is they give me dirty towels!! And they did not replace it at all until I checked out. Of course I called the reception ask if they can fix the room. I took so long for them to replace the curtains and fix the door (the technician had to go back and forth 3 times), meanwhile I had headache from the long journey and need rest. I asked the reception lady if I can change the room and told her all my issues, she doesn't even say sorry and hang up first!! What a hospitality!! Was asking if I could meet manager twice but they said no manager in-charge lol. Breakfast too, it was not that good. The taste, the food quality not sure if it's just normal here? The croissants are sad, nasi goreng was bland.. This was a BIG obstacle in my holiday in Lombok. Disaster. Should've booked oyo or reddoorz (budget hotel) instead cause there's no difference!!

Do NOT stay at this hotel. Avoid at ALL costs. It is one of the worst hotels I have ever stayed at iny life. Seriously question and want to dispute their 4 star rating which I feel like they just gave themselves. It is 2 stars at best. The whole hotel smells like sewage, and if you are on the first floor, south of the property, be careful because there will be mold all over the bathroom and smell of mold on top of the sewage smell. Shower floor is so brown it seems like it has never been cleaned. The floor is dusty. I couldn't take off my sandals during the entire stay. The sheets have blood stains, and towels are brown and smells bad. I thought the only positive was the swimming pool, but there is absolutely no shade in the pool for most of the day, so you will end up getting a heat stroke and the water gets so warm it feels like a bath. I cannot comprehend how this hotel can operate in this state. I won't be surprised if someone got seriously sick just from staying here.

It was credible stay at this hotel, all staff were friendly felt like home, They greetings always especially front office team who always smile whenever we met them at lobby. The location just close to the beach and you may enjoy the view of mandalika's beach from their restaurant