Casa Kimberly Boutique Hotel

Amazing historic property. Don’t let the street level entrance fool you. Once inside everything is marvelous. The sweets are out of this world. The view is amazing. The restaurant excellent.

Ok I came In for only one night arrived early and on my bathing suit . I was able to check in early but I just got my welcome drink and went straight to the pool . I had the pool to myself due to only a couple of other people staying on the entire hotel so I was only person using that pool . They brought me drinks and I felt like I was on the lap of luxury . I had breakfast deleovered to my room on the balcony . I never topped anyone because I tipped them all at check out . They were I beleive surprised to get great tips but I don’t like to be nicked and dined so I waited til the end to double tip and I’m sure they would love to have me again . The tub and weather was to die for . I stayed in the Katherine room . They owned the shutters for the breeze and I loved it

Absolutely disgraceful. Rude and arrogant staff. children feeling unwanted and drawn to tears just because the shoes wasn't in the stupid dress policy, however the children where dressed in evening jackets and attire according to a smart dress code. The hostess clearly could not be bothered to welcome us there. This was a birthday celebration with a group of people who traveled from Ireland and England to celebrate. Well it was there loss and our gain as we found somewhere much more accommodating and the food was incredible. I would absolutely not recommend this place at all totally not.!

5 star hotel with excellent service and beautiful decor. The lap of luxury in old town Puerta Vallarta.

So, I just want to share an “experience”…..I won’t go into all the detail as it would end up an “essay”……I booked a table for dinner some months back at “Casa Kimberly”. We dined there last year and were captivated by the historical significance of the property. When I booked, I asked for a balcony side table if they could. They have a first come first seated policy, even if you make a reservation, however, I asked because, why not. Last week before we even arrived in PV, “on a whim” I booked a room to stay for the night, a surprise for my partner. I once again reached out about our dinner request and was told, no problem sir, you’re an in-house guest. They only have 9 rooms total. At check-in, another impulse, we upgraded to the “Liz Taylor” suite. Mind blowingly gorgeous & $,$$$ but hey, the history. Once again confirmed my request for our dinning table. Once again, of course Sir. So we arrive 5mins early for our dinner to be shown the last table at the very back of the restaurant. Umm…..this did not sit well with me. To keep it short I went down and spoke with the GM of the place to be told, so what, you get what your given!! This 🤬 set me off my nut, I absolutely let this women have it in no uncertain terms……30 minutes later the host of the restaurant had a table, as asked, ready……the night was ruined, I was livid to have been treated with utter contempt by this obviously incompetent manager who could not of cared less….and, it’s not over yet. The rest of the staff and the service was wonderful throughout the whole stay. This one manager just ruined the whole experience. I am not sure I would ever go back and i certainly would not recommend this place to anyone ever again. So research after, should have done before….same GM mentioned in previous reviews by the way….. Check out this review of C

Casa Kimberly was quiet, chic and very romantic. The beds are comfortable and the food delicious. Charming and fun. Love the pool and the history