Servatur Altamar

Fantastisk beliggenhed Fantastisk beliggenhed på sydvendt bjerg med forrygende udsigt over atlanterhavet - store private altaner og nyrenoveret lejligheder.

Altamar 2022 lovely stay well kept hotel awesome views

This was our 2nd stay at the Altamar,normally use Eden Apartments but book here instead if we can't get in there or it is priced too high. As with pretty much all the hotels in the area you need decent Mobility as it is very hilly,Altamar does have a lift but sometimes it's just so much quicker to use the stairs. I cannot comment on the food as we go self catering in Gran Canaria as there is so much choice of restaurants and Bars at good prices i really would not want to be stuck in the hotel for mealtimes.Much the same as last time we stayed it's a nice enough hotel,has picturesque views of the Atlantic,hotel staff all nice enough,some of the onsite Spar shop staff on the other hand could use some customer service training but all in all its a good place to stay,we are back again April 2025. The hotel offers a free bus service down to the bottom which is a bonus,its about 7 euro each way in a taxi,rooms have ceiling fans but it looks like aircon is being installed.

Whish I could give half stars as this would have been rated 3.5 stars. Really, the standard of this hotel for a 3 star hotel is high . The hotel is perched on a hillside overlooking the sea, so you get great views. So expect steps, a lot of them, but there is a good lift service to reach each floor. The beach is a bit of a trek 1 to 1.5 miles although you can see it from the hotel, would reccomend taxi back up the hill or the free bus service provided by the hotel, it runs every hour. GOOD POINTS. +We found the hotel to be clean and tidy.( and we are fussy ) +Restaurant area has lovely views of the sea whilst dining and is relaxing with good food choice. Best lamb I have ever tasted. +Restaurant food is open all day although minimised out of meal times. +Rooms are very spacious and have very good size balcony with lounges and tables that overlook beautiful views of the sea. ( we also had kitchen facilities in our room). +Reception is modern , relaxing and inviting with lovely seating areas overlooking the sea POINTS WHY NOT A 4 STAR. - Queues at meal times. When the hotel is busy . There needs to be better organisation at the main serving area.This can easily be rectified by rearranging the food serving areas so everyone is not queuing as you enter the restaurant. - Not in use drinks dispensers in the restaurant. Please either fix them , or fill them. - Entertainment is poor. Day time entertainment is pool aerobics or killer pool at 14:00 ( very poor) and bingo at 16:00 , i know they try but every day is the same . This need a re-think on the programme. Need an injection of life into this.( wheres the yoga , darts, water polo. - Evening entertainment is a 21:00 in the restaurant on the restaurant floor amongst the tables. Shows are poor. Need to increase the budget for this. O, also a resident performer on his organ each night,,, Yawn,,, went to bed most nights at 9:30 and we love to stay up and watch entertainment with a few drinks. - staff are accommodating apart from a few. The grumpy old bar man was'nt nice to deal with. restaurant staff need to smile a little bit more. - Need water bottles available, (we have payed all inclusive) - Gym facilities poor. All in all, a nice clean place with great views and may consider a return but not right now. More Date of stay: October 2024 See all 2,701 reviews

To far from the sea front, food was of poor quality and often cold, the restaurant was also the entertainment lounge and the entertainers wasn't very good. The room was ok and had a large patio area with sea views. No tui rep.all in all was not very pleased with the hotel

I was a bit wary after reading the reviews on here. So glad I ignored them as the hotel was absolutely amazing, the lift has a few funny moments and the hotel isn't suitable for poor mobility but I can't fault anything other than that! 10/10! The taxi rank is perfectly located opposite the hotel and accessibility to the beach/town is easy. Bus station not far from the beach too so easy to go to other places around the island. Despite our transfer not collecting us till 5pm we were able to leave our luggage in a secure locked room in reception and still use the facilities. The entertainment was fabulous, this was my 11 year old daughters first resort holiday abroad and she loved it, the locals are very friendly and there is a small shopping centre a 5 minute walk away with bars and little shops for souvenirs/essentials. The Spar on site was a bit pricey but we only went for after sun. The room itself was stunning and had its own balcony with an airer, table and chairs and 2 sunbeds. The room was clean and modern enough, the fans in the living room were OK but it was incredibly stuffy on a night. Would definitely return!