Nautilus Lanzarote

Currently staying in the Oceanic Suite (Feb 10-22) I'm a partner in a very busy & socially demanding business and have come here with my husband for a well deserved break after our busiest period at work (Christmas & local festivals) and to celebrate our first wedding anniversary on the 14th. We chose Nautilus because I have read all the lovely reviews about how peaceful it is here. We're in our 40s, we're not party people and this is the most perfect hotel for 100% relaxation! It's quiet, no bar noises, no drunk neighbours arguing or kids running around screaming. We feel completely unbothered by anyone which is a first! Everyone that stays here seems to be respectful and considerate, unlike many other resorts! In the suite is a private garden where we can sit undisturbed and enjoy our own plunge pool. We also have private sunbathing on the roof where we get the sun all day. I find sunbathing comfortably around strangers quite difficult so this has made our holiday so much more enjoyable! The staff are fantastic, friendly & helpful, they will quickly sort out any problems you may have. Housekeeping is to a great standard! The grounds are well kept and beautifully clean. The apartment is spacious and beautiful. There's everything you need for self catering (although fantastic restaurants are mere moments away) There's a lot of lighting options, a plethora of plug sockets in any area you could think of including the outdoor areas! The shower facilities are great and our bed is extremely comfortable! We love it! I'm so happy we chose this hotel and we have many more days to enjoy it, I just couldn't wait to start my review because it's so nice here! I will most likely add to this before we leave.

This certainly isn’t for families. The apartment we had wasn’t the cleanest and when we brought this up with the rep we were told it was due to the calima. The pool was cold as expected but the life guard had no personality and was was not very welcoming of our child with ASD. The resort was very quiet not great for families. There was very little at the hotel either. It’s a great location for walking to Matagorda and lots of lovely places to eat. The staff were ok at best. Didn’t have much to say and weren’t as friendly as other places we’ve stayed. Our safe key was broken and they didn’t have a spare and insisted they had given us the key when they hadn’t. We were upgraded to a more substantial apartment as they said Jet2 didn’t give them the message that we needed a ground floor apartment. They told us they were fully booked however they weren’t anywhere near full the wheel time we were there.

We have stayed here at least 6 times and absolutely love it. This time we stayed for 3 weeks over Christmas and New Year and decided to treat ourselves to a superior one-bedroom adapted apartment. Warm reception from Marina and shown to our room, which overlooked the little pitch & putt course. The room - really, its like a little bungalow - was large and although neither of us actually needs an adapted apartment, it does have a lot of space for those that need the space to turn a mobility scooter etc. Also helpful that it has a SmartTV, so great for catching up with Netflix etc should you want to. As much as we love the Nautilus, we have to be honest and say many of the furnishings are in need of updating and refurbishment. This includes in our room the fridge/freezer (battered, marked and with broken shelves inside & it needed to be defrosted), the wardrobe & bedside tables are now very tatty. Many of the bed sheets (although clean) had holes in them too! As I say, we have to be honest BUT would add that the room was kept spotlessly clean by the cheerful house-keeping staff (thank you). We also find the pool too cold to use and it could really be quite a few degrees warmer. Our room had a lovely south-facing patio, so great for sitting outside for lunch or sunbathing. So, despite one or two minor points, we love the place, the staff, and the location. And 'yes', we will be returning next Christmas!

The accommodations was fairly large and cleaned daily, everything you could possibly need was available, short walk to the local shops, bars, restaurants and the beach, only downside was having to pay for air conditioning and no bar on site

Great Hotel in a great location Great location, early check in and nice rooms, rooms maybe a little dated in certain areas but I would be happy to stay here again