L Hotel Perla Boutique

A most enjoyable three-night stay in central Puebla, with a well-appointed room overlooking the small square (flea market all day Sunday). Excellent, high-quality bed and other fittings, though going a little overboard on electronic controls for lighting, etc. Warm welcome from all staff, but the real highlight is the superb roof terrace, bigger than the photos imply, with a decent-sized pool. No breakfast, but plenty of options around; only complaint is the inexplicable absence of chairs in the room, just two padded stools.

Our room was just great, spacious. We had 5 little balconies with great views of a crafts/antiques market and beautiful streets. We had a bath tub in the room which was also great. The decor was very modern and very edgy. Many attractions and restaurants were in the walking distance. We will definitely return.

Service is very poor Te stay was less than pleasant. The managment doesn't take responsibility for not providing services, not keeping promises that made over and over and were broken over and over. Horrible customer service. Called for the one towel waited 15 min called front deck again waited 10 min and used hand towel after taking shower. 15 min after taking shower cleaning lady knock on the door with the towel..

We were promised hot jacuzzi but it was cold for w We moved to Hotel Perla from another hotel because their pool wasn't heated. We asked the manager if we are going to have hot jacuzzi in Perla hotel. He promised. We paid $70 more than other hotel because we really wanted the jacuzzi. It's 4:30 pm and even few trips to a front desk the jacuzzi is still cold.

The rooms on this property are absolutely beautiful. I was very much impressed by the entire experience and friendly service. Close to everything…but you must be experience those rooms.

What a unique place in a beautiful area! A beautiful, traditional hotel with some neat The electron