Mangia’s Brucoli, Sicily, Autograph Collection

Mangia’s Brucoli, Sicily, Autograph Collection arvostelua

Mangia’s Brucoli, Sicily, Autograph Collection

Contrada Gisira, Province of Syracuse, Sicily, 96010, ItalyNäytä hotellin tiedot
Mangia’s Brucoli, Sicily, Autograph Collection
Mangia’s Brucoli, Sicily, Autograph CollectionMangia’s Brucoli, Sicily, Autograph CollectionMangia’s Brucoli, Sicily, Autograph Collection
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.2/5
Erittäin hyvä
73 arvostelu
Vahvistetut arvostelut
Sijainti4.1
Mukavuudet4.2
Palvelu4.2
Puhtaus4.1
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(73)
Positiiviset arviot(494)
Arvostelut valokuvien/videon kera(44)
Kielteisiä arvosteluja(97)
Arcangelo Donato
Majoittunut 9. 2023
Pariskunnat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 5.10.2023
Ottimo resort. Bellissime camere, pulizia top. Grande gentilezza.
Käännä
Pina Fagone
Majoittunut 7. 2023
Pariskunnat
4 arvostelu
3.0/5
Lähetetty 28.8.2023
resort riaperto da 2 mesi. sicuramente non un 5 stelle per il livello di attenzione alle esigenze del cliente ed i servizi. devono ancora migliorare in molte cose. staff giovane a volte che manca di esperienza ma molto educato e disponibile. pecca di attenzione alla pulizia sia negli spazi comuni che nelle camere.
Käännä
Anonyymi käyttäjä
Majoittunut 6. 2023
Pariskunnat
1 arvostelu
4.5/5
Mahtava
Lähetetty 22.8.2023
Struttura bellissima, grande e ricca di attività
Käännä
shiran yadi
Majoittunut 8. 2022
Pariskunnat
4 arvostelu
4.7/5
Mahtava
Lähetetty 21.9.2022
Really nice, and you have everything in the resort.
Käännä
Vieraskäyttäjä
Majoittunut 11. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 20.12.2024
A very clean, with modern rooms in a beautiful hotel. The food was good quality, just a little cold from the buffet in the evenings. This hotel is in a remote area, and Augusta was the nearest train station to get to places, as taxi's are a little expensive. Used the Trenitalia, which was a good train service, so no issues getting around. The grounds was pretty and a nice walk to Brucoli, a little uneven if have difficulties in walking, but was nice to see the boats, Kingfishers, Heron and lots of small fish.
Käännä
Alistair
Majoittunut 8. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 20.9.2024
A really peaceful stay in a very well equipped resort. We stayed in a superior suite which was absolutely excellent and the food on offer was always to a high standard. We had a car so it was easy to visit the neighbouring towns and villages but without a car it would have been impossible. Therefore, if you want to see more than just the hotel you do need a rental. Overall very pleased.
Käännä
Sofia
Majoittunut 8. 2024
Pariskunnat
4.0/5
Erittäin hyvä
Lähetetty 10.9.2024
Punti di forza: parti comuni, il verde, la zona piscina, il panorama, i ristoranti, la pulizia, disponibilità del personale, la ristrutturazione. Punti di debolezza: forse il materasso, l'aria condizionata rumorosa, la mancanza di accessi comodi al mare, qualche distributore di acqua oltre quello nella hall.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you very much to have chosen Mangias Brucoli Sicily Autograph Collection by Marriott for your recent stay and for those positive and constructive feedback which I will share with our staff. We are really glad you enjoyed the time spent with us and looking forward to welcome you back soon in our resort. Sincerely Lisa Benincasa Hotel Manager
GERARD
Majoittunut 5. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 19.6.2024
Mon séjour de juin 2024 Excellent séjour. Tout était parfait. L’accueil du personnel, le restaurant, la piscine et la suite donnant sur la mer Personnel très disponible et attentionné Un lieu à recommander
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I'm glad to understand you enjoyed the experience at Mangia's Brucoli Resort Autograph Collection. Looking forward to welcoming you back,Best Regards, Lisa Benincasa - Hotel Manager
Jeremie
Majoittunut 5. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 16.6.2024
Très bon séjour! Je recommande vivement! Super séjour je recommande vivement cet établissement ! Les plus: le copieux et de très bonne qualité petit déjeuner en buffet, les services de l’hôtel : piscine à perte de vue sur la mer, plages aménagées, paddle, kayak, tennis, wellness center et bien d’autres! Jolie chambre, bien aménagée, même si c’était la standard (petite). Le petit moins : réserver bien à l’avance les restaurants même si sur le moment pas grand monde..
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I'm glad to understand you enjoyed the experience at Mangia's Brucoli Resort Autograph Collection. Looking forward to welcoming you back,Best Regards, Lisa Benincasa - Hotel Manager
Harald
Majoittunut 5. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 14.6.2024
Wonderful resort Excellent stay at newly renovated resort. Was upgraded to superior room. Friendly and helpfull staff and nice pool area. The breakfast was amazing!! All in all highly recommended.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I'm glad to understand you enjoyed the experience at Mangia's Brucoli Resort Autograph Collection. Looking forward to welcoming you back,Best Regards, Lisa Benincasa - Hotel Manager
Takeshi
Majoittunut 5. 2024
Muu
2.0/5
Lähetetty 24.6.2024
5つ星としてイメージしてはいけない。 5つ星レベルのホテルではない。
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I'm sorry to understand we haven't met your expectations. It is through our guests feedback that we will improve our quality. I've passed the message to our management team who will make sure wan't happen again. Hope this won't stop you from visiting once again in the future.Looking forward to welcoming you back,Best Regards, Lisa Benincasa - Hotel Manager
Laura
Majoittunut 8. 2024
Pariskunnat
4.0/5
Erittäin hyvä
Lähetetty 5.9.2024
No opportunity to hang up beach twowels and beach wear at terrace, no terrace furniture Room very dark Same selection of cheese every morning We loved the smell in the Resort and Room Very friendly and helping Staff Bed very comfortable
Käännä
Majoituspaikan vastaus: Dear Guest, thank you very much for your time in writing this feedback about the recent stay with us. It is a massive pleasure to understand we met your expectations during your holiday with us.Thank you once again for being our guest,We looking forward to welcoming back at Mangia's Brucoli Resort, Best Regards, Lisa Benincasa-Hotel Manager
Alexis
Majoittunut 7. 2024
Muu
1.0/5
Lähetetty 23.8.2024
A FUIR Service client horrible voire inexistant Réceptionnistes qui nous ont pris pour des imbeciles (2 hommes) : notre chambre sentait l’humidité, nous avons demandé à changer de chambre ils nous ont répondu que notre catégorie de chambre (standard) n’était disponible que dans un bâtiment (9) pas les autres et qu’ils n’avaient pas de solution car ils étaient pleins. 2 jours plus tard odeur d’égout et réveil nauséeux (nous avons un bébé de 6mois) , leur collègue, une femme charmante, nous a changé de bloc (7) pour exactement la même catégorie de chambre Restauration : MAUVAISE et prix exorbitant. Serveurs extrêmement lents, nonchalants, voire hautains (on nous a fait comprendre que notre bébé était de trop dans sa poussette) Ménage : pas de gel douche dans la chambre à l’arrivée ni le lendemain. Tasses à café encore sales (noirâtre dans le fond), assiettes collantes en dessous (chewing-gum). De plus les femmes de ménage tapent dans le mini bar et on essaie de vous le facturer sur vous. Hôtel à fuir ! Ce qui est dommage car le cadre est magnifique, mais à part cela, il n’a absolument rien d’un 5 étoiles. De manière générale, le personnel est incompétent et désagréable.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for taking the time for sharing your feedback with us. I'm sorry to read we haven't met your expectations and I do assure you our team is working on a daily basis to improve our quality standards. We hope to welcoming back at Mangia's Brucoli Resort,Best RegardsLisa BenincasaHotel Manager
Lorraine
Majoittunut 8. 2023
Muu
3.0/5
Lähetetty 15.9.2023
Our stay Hotel in the middle of nowhere, you need a car to go and see stuff. Hardly any entertainment. One bar at night , beer sold in small bottles or half pints. Expensive. Swimming pool amazing. Staff lovely . Room clean hit and miss. Nit good food choice on menus and restaurants booked in advance. No snack bars if you get hungry during the day/ night.
Käännä
Majoituspaikan vastaus: Dear GuestWe are sorry to hear that your experience at the hotel was disappointing. We understand that the isolated location may have made it difficult to access sights without a car. However, we appreciate that you noted the beauty of the pool and the friendly service of the staff. We recognise that the entertainment and food options can improve, just as we will try to improve, the variety of snack bars to cater for dietary needs throughout the day and night We appreciate your comments and will take them into consideration to improve the experience for future guests. We hope you will consider coming back in the future and give the hotel another chance.Best regardsMarco Greco
DonnaT899
Majoittunut 10. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 18.11.2024
We looked straight out to the volcano of Mt Etna, with all of her splendor , from our swimming pool - and that was the first aspect of the hotel ….that sets it self apart from any other! There was no need to run her off to a place Place like “ Isola Bella” to sightsee… When you look straight ahead from the Marriott property to the volcano at Mount Etna! Try beating that. Aside from luxurious accommodations nestled in lush gardens, the breakfast that was included was plentiful and absolutely outstanding! I would also like to hugely complement general manager Tito Di B. General manager, along with Christiane C. Of Melilli , whom I met in the restaurant . Staff members gave me outstanding service and it was actually unforgettable! I will remember them always. Furthermore There aren’t that many Marriotts in the country of Italy . I am so happy that this Marriott property is in Sicily as I am of Italian heritage and I plan to use Mangias Brucoli all the time if Marriott continues to have its name on it - Grazie
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you very much to have chosen Mangias Brucoli Sicily Autograph Collection by Marriott for your recent stay and for this wonderful comment we will certainly pass to our staff with pleasure. We are really glad you enjoyed the time spent with us and looking forward to welcome you back soon in our resort. Sincerely Tito Di Benedetto General Manager