Hotel le Dune Piscinas

Stunning Location Hotel located on a rugged beach surrounded by impressive dunes. The service was fantastic and the food delicious but we left a little underwhelmed. The dining room is devoid of character with very bright lighting and spindly chairs. This does not create a warm and enchanting atmosphere to enjoy dinner. Also the prices for drinks were very steep. 25 € for a martini seemed excessive. Our last night we shared a fish for dinner, it was good but 100€ for a fish that just came out of the sea also felt steep. I usually never remark on prices but feel this hotel took advantage. There are no other dining options as the hotel is very remote. This hotel could provide a 5 star experience but needs to focus more on refining the decor and the service ( no service at the beach)

The location is absolutely gorgeous with beautiful wild dunes and amazing sunsets, but it seems like the hotel is riding on that alone to justify the price. There are many superficial "luxury" features, but the substance, and the details, are way off. So much is wrong, starting with the pervasive sewer smell which is, apparently, something that can not be fixed. The rooms are small, ours was missing robes and do-not-disturb tags (the housekeeper barged in because she could not see the do-not-disturb light in the sun). Lots of other little problems in the room like incomprehensible design choices in the placement of light switches, missing basic toiletry amenities, no replacement of beach towels etc. The regular restaurant has a small menu that does not change (although the Maitre was accommodating to dietary requirements). The waitstaff was overwhelmed and literally running into one another and bickering. The upscale restaurant was pretty much what one would expect, also very few menu options. Curious that it is located in between two sides of the other restaurant ensuring constant pass through. It is pretty obvious that the hotel does not attract quality personnel (the housekeeping staff seemed particularly clueless). Few of the staffers seem to be trained, the ones who are responsive and pleasant seem to be new to hospitality and just (to their credit) trying very hard. We found some workarounds with meals at the small beach restaurants just off the hotel premises: basic food but a lot more together and, for us, a lot more fun. We did have massages at the spa and the therapist was very good. We brought all the problems up to the manager who listened politely and suggested various seemingly generous but ultimately odd solutions like a room upgrade to a room that did not face the ocean as we had chosen, etc. All in all we felt there was a huge discrepancy between price and quality and not much concrete plan to improve that ratio. We do travel extensively and understand very well the category this hotel aspires to, it is just not there. As much as we would love to be in the beautiful landscape again, we would not want to stay at this hotel again.

Struttura molto bella, tranquillità assoluta

Ich kann nur sagen, dass es besser nicht geht. Dieses Hotel mit allem drum und dran muss man einfach mal erleben. Der private Strand, dass Essen bei Sonnenuntergang, das Haus mitten in den Dünnen, als Bauwerk, mit allen Kunstwerken. Einfach fantastisch. Saubere große Zimmer und das freundliche Personal.

The hotel itself is beautiful and well equipped, comfortable beds. Lovely bar area, and initially a nice welcome.. So far so good but sorry guys this is not 5 star service and for what we paid I expected better. Check in from 14.00? No way - we were welcomed with a glass of wine which was really nice and then shown to the bar and despite promises of a tour of the hotel we were left for nearly two hours before we checked in. No worries as such, as in the end, we decided to find our bags and get changed so we could explore ourselves and visit the beach whilst waiting. An occasional update from reception would have been nice. The restaurant was average but provided constant entertainment as the waiting staff muddled orders, seemed irritated with one another and supplied wrong food. We got wine we hadn't ordered, sparkling instead of still water, eggs Florentine (which wasn't on the menu) instead of eggs benedict, wrong menus, dinner menu for breakfast, next course provided while still eating the first, just to give you an idea of what to expect. Staff may well have been trained in Paris waiter indifference but hey - these are all silly niggling issues but not what is expected at this price. and why do we have to ask for tissues for the bathroom? surely this is normal? The location is gorgeous and its great to be able to walk so far along a sandy beach with very few other people around. A high price to pay for a beach.

Sono stato ospite di amici al ristorante e poi ho visitato la camera in cui hanno alloggiato tre notti, raccogliendo le loro osservazioni: il contesto strepitoso ha permesso l'ennesima, triste speculazione. Servizi e camere arrivano al massimo ad un tre stelle, ma costa mediamente cinque volte di più. La ristorazione è pretenziosa, nessuna idea culinaria e l'ormai esausto giochetto di prestigio dell'apparenza dietro la quale vive il nulla. Bravi però: il turismo high level è in crescita e i ricchi ignoranti sono sempre di più! Giusto spennare i polli, finché dura...