Louis St. Elias Resort & Waterpark

We stayed here from the 20th Oct to 30th Oct. Overall we had a great time and were sad to be returning home. I will break it down as follows, Food - Amazing! They have different themed night throughout the week and overall the food was a really good standard and hot. The buffet did get extremely busy and noisy in the early evening making the restaurant feel really full. The staff all worked very hard bringing you drinks and clearing plates. We preferred to sit outside by the pool and never struggled to get a seat. Meze restaurant is a must that was great. Entertainment - My 9 and 3 old loved the entertainment. The kids club is good and the evening kids disco was a hit! All the entertainment team worked really hard. Pools - The top pool with slides is great and the kids loved the big and small slides. You have to be over 6 yrs for the big slides but there are other smaller ones. Lifeguards were very switched on. The quieter pool near the restaurant was also excellent! Neither pools are heated so are quite cool but it was nice in the heat. My only negative here was the age old subbed problem! On our first day we didn’t put our towels out and when we went to the pool at 10am there were no beds available and we had to sit on the floor! Some beds had towels on them but we never saw anyone returning to them. The next day I got up at 8am to put some towels out and the beds had almost gone. Consequently I was up at 730 everyday putting towels out just so we could get a bed which I found ridiculous and frustrating! Rooms - Lots of comments on here about big balconies and nice views. We had neither. Our room was on the ground floor and we didn’t have a balcony just a small patio area with some plastic chairs. There was no view and the room was dark and felt dingy. I made a complaint on our second day about the mould in the bathroom, dangerously insecure set of drawers, broken furniture and only have 3 chairs despite there being 4 of us. None of these issues were addressed. The staff were all great! We visited the beach a few times at Fig Tree Bay, this was lovely, the sand and sea are unreal! The free bus from the hotel is good too. Overall a good holiday just a few bits could have been better.

We have just returned from a fantastic family holiday. The hotel is extremely well managed and looked after, the rooms are spacious and clean, the food is very good and the pools and slides great fun. For us what sets the hotel apart is how well the staff get on with each and the guests which creates a lovely atmosphere. From the life guards to the cleaners from management to the bar staff and restaurant staff to entertainment, all work in symmetry to ensure the guests all well looked after, feel completely comfortable, relaxed and having the best time. Special honourable mentions to Mo on the bar, Flouris and Jake and the entire entertainment team all of whom were just brilliant and put so much effort in. Finally an extra special thank you to Ryan and Lola for sprinkling the stardust and making a lovely holiday truly magical. Well done everyone at Louis St Elias

For the first time in our lives, we decided to go on an all-inclusive vacation. We picked this gorgeous resort in Cyprus. It was only four days, but honestly, pure joy from start to finish… amazing food, endless fun, and water slides that were a blast!

The resort is a bit of an enigma. It gets very good reviews and has many repeat customers, some of whom we met, yet it’s tired and needs investment. The regular customers we spoke to acknowledge that it’s not the best hotel and the food is average but they seem to be won over by its setting, friendliness , informality and the very hardworking staff, many of whom are Egyptian. We had two 1-bed suites. They were spacious with very large terraces. One had two rather tatty sun-beds the other didn’t have any and neither had an umbrella for shade. The beds were comfortable and enormous and there was plenty of storage, although there were only three coat hangers in wardrobes. The rooms were looking a bit grubby and previous repainting was slapdash. The internal doors look like they were the original 1980’s doors with latches that are normally used on garden gates. The bathrooms were dated and need gutting. The basin cupboards were delaminating due to long standing leaks from the sink wastes. The showers had cracked tiles and black mould in places. There were plenty of sun-beds around the two pools although there was still a problem with some guests ‘bagging’ them before breakfast and then disappearing. The upper pool was very lively with a surprisingly large number of children. It got quite untidy with rubbish left by inconsiderate guests that only got cleared at the end of the day. The sun beds at this pool were past their best, with stained cushions and broken backrests. Hats off to the entertainment team led by Hazel and Ryan. When they weren’t putting on some rather good shows, they ran the daily activities and kids club. The food was actually quite good and themed nights worked well. The buffet area is quite small and gets messy as the evening wears on. The Meze restaurant was very good but with a fixed menu a couple of visits were enough. on

We returned back from this hotel over a week ago, and I must say we had a fabulous time. We had a lovely suite close to the pool and restaurant with a great sized balcony, our aircon was knackered when we arrived and made loud noises, but when we spoke to reception it was replaced very quickly with a new unit ( very glad as it was a super hot week ) food was great, we only only ate in the restaurant once and once in the meze which was lovely! It’s worth a try. Hats off to all members of staff, the manager Flouris made sure we had a fantasic stay and pulled out all the stops for us which we appreciated so thank you, also a big shout out to our favourite bar staff Mina who waited on us hand and foot, so friendly and a credit to the hotel! Nothing bad to to say about the hotel as we enjoyed it and it has a lot of potential. The only thing that would mention is the pool by the restaurant would benefit being maybe adults only? Spoke to a few people on our stay and they also said the same, the kids have a huge pool for them, so it would be nice for us adults to have something more relaxing :) great hotel if you have kids, we are use to more adults only and will probably continue doing so. Highly recommend this hotel for familys .

This is the second time we have stayed here . Staff are fantastic and always go the extra mile . Rooms are spacious beds are very comfortable in fact the best we have had in all the Years we have been going away and that’s at least twice a Year . Rooms were cleaned Daily to a high standard. Food had a Great variety and the fact you actually get Cypriot dishes is Great I will be returning for the 3rd time next Year . Thank you for making it a fantastic stay I will not mentioned any individual members of staff as the list will be to long everybody really made us feel welcome . See you soon x